GA-EX58-UD5 really weird noises coming from it

[VorLonUK]

Re: GA-EX58-UD5 really weird noises coming from it

Can I RMA my board when revision 2 comes out and receive the new one?

Assuming there are revised boards, which tends to happen with Gigabyte, then I suppose that depends on how the Gigabyte warranty services are setup in your country.

If support did acknowledge the noise as a "fault" and IF GB offered "advance replacement", then I suppose it would be possible to get a newer board at a later date, albeit from repaired stock.
Then again, your board could go back and found to be NFF (no fault found), or even if the fault was acknowledged, you could end up with your board repaired or an alternative of the same revision.

[Corei7MAN]

Re: GA-EX58-UD5 really weird noises coming from it

Wait, you think they'd send me a refurbished motherboard?

[VorLonUK]

Re: GA-EX58-UD5 really weird noises coming from it

Wait, you think they'd send me a refurbished motherboard?

I can't say for 100% for sure because I simply don't know. But I assume their warranty services are not unlike the rest of the industries, ie as with LCD monitors, Hard Drives etc, once you are out of the "exchange for new" DOA period (often 30 days here in the UK), then you either get your product repaired, or get the same product that has been repaired.
When say your LCD monitor goes faulty after 6 months for example and you have a swap out on site warranty, you'll most likely get a repaired monitor.
Same with hard drives - i tend to prefer Western Digital drives and have RMA'd a couple over the years and always got back "ReCertified Drives".

Companies simply can't afford to scrap warranty returns and replace with new. Equally a large amount of hardware that is returned is NFF - it's simply sent back. This could be for a number of reasons, but no doubt customers not understanding what they have purchased and how to set it up is probably a factor.

On a similiar Theme, there have been OEM's not being able to say replace small capacity Hard drives (under warranty), simply as the entry level capacity is always climbing. So it has been common for them to use a low level program and set the Max Size of the larger replacement drive to the capacity of the original drive - effectively not allowing you to have that extra space!
Obviously there are programs out there such as MHDD and HD manufacturers utilities, that allow you to reclaim the whole drive capacity.

The PC component market has aggressive competition and because of that nothing is wasted.
I have no doubt that returned memory modules are hardware tested, for example CST Inc. Products: SP3000 DDR Tester, Eureka, Handler, Ez SPD, Clock Reference, and FREE DocMemory
most are not found faulty, re-bined, tested, matched and packaged. For companies that complete all the SPD data a new date entered etc and then back into the retail chain OR saved as RMA replacements.
OCZ for instance don't use the Date Field in SPD where Crucial's modules do and always appear to be upto date.

This is why I have suggested on other posts where people are eager to RMA products, that they exhaust all other options first. Simply put, your replacement will no doubt be someone elses repair or NFF return. The only exception to that is if the product is DOA or developes a fault within a short time frame, ie usually 30 days here in the UK (seems to be the most common policy)

[Corei7MAN]

Re: GA-EX58-UD5 really weird noises coming from it

Well then, I'm gonna sell this mobo.

[Scoox]

Re: GA-EX58-UD5 really weird noises coming from it

I bought this mobo too and had the same problem. Mine makes buzzing noises when I seek through a movie by moving the position slider left and right. I have tried different hard drives, disconnecting the DVD drive, a different PSU and even one memory stick at a time and yet no-way-jose. So I returned it to the retailer and ask for a straight replacement. The replacment GA-EX58-UD5 still makes the buzzing noises, which leads me to the conclusion that perhaps my retailer has got a faulty batch or that ALL boards are like this. I am not going to bother RMAing this one because I need a PC to get work done so I guess I'll live with it, but I am surprised that, in this day and age, Gigabyte does not test inductors and chokes for noise because nobody wants a buzzing PC!

[DankBuddha]

Re: GA-EX58-UD5 really weird noises coming from it

I have a ex58 ud4p with the slight ring from a noisy choke. This is a common issue on mb from all manufacturers. Mine was bearable and I really noticed a slight ring everytime I clicked on a link while surfing which would put a load on the cpu and bring it out of a powersaving state. Anyway to get it to stop try disabling CE1 in the bios. The chokes will ring when the voltage is kicked up on the cpu to bring it out of this lower voltage state. Noisy chokes are common and not something to worry about just annoying. Disabling CE1 I found to be a common solution to stop this and the power saved from the CE1 state is less than 6 watts when the cpu is idled.

[Scoox]

Re: GA-EX58-UD5 really weird noises coming from it

Disabling CE1 I found to be a common solution to stop this and the power saved from the CE1 state is less than 6 watts when the cpu is idled.

Yeah I thought that tweaking the bios, especially clock frequencies, might be the answer since the dodgy choke might go into some sort of resonance mode at the current frequencies. I'll experiment tomorrow.

I couldn't find the "CE1" setting anywhere on the BIOS of my GA-EX58-UD5 motherboard. What menu is that under on your GA-EX58-UD4P?

Thanks

[DankBuddha]

Re: GA-EX58-UD5 really weird noises coming from it

Yeah I thought that tweaking the bios, especially clock frequencies, might be the answer since the dodgy choke might go into some sort of resonance mode at the current frequencies. I'll experiment tomorrow.

I couldn't find the "CE1" setting anywhere on the BIOS of my GA-EX58-UD5 motherboard. What menu is that under on your GA-EX58-UD4P?

Thanks

Sorry, I'm a tard its c1e and its under the different cpu settings like where you can enable/disable turbo, h/t, eist, etc.

[qwertylesh]

Re: GA-EX58-UD5 really weird noises coming from it

This problem has been discussed quite a lot.
Its common for the UD5 series.
It actually happens when a High powered video card is installed and the cpu energy saving features are enabled.
Turning off C1 is the common fix as many have mentioned.
It affects a vast number of these motherboards and is the choke component.

For those who dont believe its from power draw over the pci express bus, try out a low end card, you'll notice the sound will not happen even if C1 is enabled. GIGABYTE are well aware of this common annoyance, and im sure the X58A series motherboards wont have this issue when they are released.

I really wish I could ask some rma questions and similar topics about this (being a UD5 owner myself) but its against rules so I'll have to leave it at that.

One thing tho, if you seal the chokes as some have done as the workaround for this problem, can it hinder cooling components around the choke, or does the choke loose cooling or need to be cooled?

[Rapidisimo]

Re: GA-EX58-UD5 really weird noises coming from it

Hello, I too have had this problem and someone directed me to this thread as a reply on the Anandtech forums.

This sucks and I sure wont buy gigabyte products in the future.

Anyways another solution I found by messing around with settings was to change the CPU voltage from Auto (1.2555V) to Manual and set it to 1.2000V
That stopped the buzzing from the Mobo.

[qwertylesh]

Re: GA-EX58-UD5 really weird noises coming from it

thanks for the tip! and Yes its a damn shame that this has affected so many motherboards, however for me it wont stop me buying their products.
(I dont work for gigabyte, but to sell their products, and personally a fan, especially of the recent p45 range and the p55's are looking very nice also. )

[pubem]

Re: GA-EX58-UD5 really weird noises coming from it

Hello,

Only for information:

My extreme squeling too.
C1 or voltage settings not help, it is totally random.

But if you think that you have found the correct solution for this problem, try to load a linux from usb key. In this case the noise is the most annoying.

I have tried 3 different psu, (corsair hx550, vs550,)
and the noise was different on the ALL PSU, even the same modell.

The only thing would be great to know, all extreme boards noising like this,
or every 10 from 100.
Becuase if not all mobo is like this, I can replace to antoher x58 extreme.
But if it is not help, I don't want to take a whole day for replacement.

Regards,
pubem

[DankBuddha]

Re: GA-EX58-UD5 really weird noises coming from it

I would bet the noise is coming from your psu's especially if it is different for each one you try. I think that you need a higher than a 550 psu, with 4 hdd and gtx 260 I think your psu might be underpowered especially if you try to overclock and the squeeling is the psu straining.

[qwertylesh]

Re: GA-EX58-UD5 really weird noises coming from it

my guess if C1 doesnt help, its not the mobo chokes, most likely the graphics card not being digital PWM (guessing you own an nvidia and not an ati here) :)

edit: saw your sig, i wonder if that zotac is one with custom PCB with digi pwm, if it isnt, it could be the cause of the squeeling.

[azmodan79]

Re: GA-EX58-UD5 really weird noises coming from it

Same problem here, as soon as the machine boots (shortly before the loading XP screen comes up) a squealing sound comes out, then, after the OS has loaded the screeching disappears.

If I load the webcam software or I browse the internet (especially when downloading stuff) the sound comes back (sometimes very strong other times kinda muted but still there).

Not knowing that the chokes were the culprits, I changed the vga (the sound "comes" from that zone) but the problem persisted, thanks for the advice on changing the C1E and the voltage on the cpu, I will try both tricks when I get back home and hope they work (I find the sound kinda annoying,especially since my new rig cost me 1500 Euros)