How to factory reset IPMI configuration without GUI

[jyavenard]

Hi there.


E3C224 board here.


I don't know what happened, but after changing the IP address of the IPMI dedicated network port; I can now ping the board just fine, but web interface is now dead.


Probing the IP address, I can see that the telnet and ssh ports are open, nothing else; and that's all I can access.


I thought I would simply do a factory reset. Unfortunately, all the documentations I've managed to find give the instructions on how to do so via the GUI.


But I can't access the GUI!


Anyone know of a way to reset the IPMI configuration to factory default? either by playing with a jumper on the motherboard or using the telnet/ssh interface (CLI) ?


I tried resetting the BIOS, removed the battery and shorten the CLRCMOS2 pins ; cold reset; the lot.


just no go.


I tried changing the IP address in the UEFI/BIOS settings, but while that does change the IP address, I still don't have access to any gui...


Must have hit a bug in that ipmi chip


Thanks in advance
JY

[ASRockRack TSD - Bill]

Re: How to factory reset IPMI configuration without GUI

Hi JY,

Email me at [email protected]. I will walk you through.

Bill
US ASRock TSD

[jyavenard]

Re: How to factory reset IPMI configuration without GUI

Hi JY,

Email me at [email protected]. I will walk you through.

Bill
US ASRock TSD

thanks !

email sent.

[bsdlp]

Re: How to factory reset IPMI configuration without GUI

I am also looking to reset IPMI configuration without GUI. If you could post the steps you took, it would be greatly appreciated.

[ASRockRack TSD - Bill]

Re: How to factory reset IPMI configuration without GUI

Hi bsdlp, please email me at [email protected] with your name, serial number and model of the board. Once I have the information, I will email the reset tool in a zip file.

[bsdlp]

Re: How to factory reset IPMI configuration without GUI

Thanks for replying Bill. I've already sent an email to you.

[SizZl]

[profJim]

Re: How to factory reset IPMI configuration without GUI

Have you tried sending a private message to ASRockRack TSD - Bill?
You can include your email address in the PM.

[TopQuark]

Re: How to factory reset IPMI configuration without GUI

Same problem here. IPMI is becoming flaky lately. I have to do power cycle (the real power) to get IPMI working.

[ASRockRack TSD - Bill]

Re: How to factory reset IPMI configuration without GUI

Hi TopQuark,

Would you please tell us what is the model number of your server board? And the specs of your setup? Thank you!

Bill

[TopQuark]

Re: How to factory reset IPMI configuration without GUI

Hi TopQuark,

Would you please tell us what is the model number of your server board? And the specs of your setup? Thank you!

Bill

Ack receipt of the tool from email. Thank you!

[j_r0dd]

Re: How to factory reset IPMI configuration without GUI

I managed to lock myself out of the gui. I was disabling IPMI on the intel lan on my E3C224D4I-14S and wanted to keep it only on the dedicated realtek adapter. I was disabling services and I thought I disabled http/https access on the correct interface. I managed to do something wrong and now the login page does not even pull up. Only the realtek has an ip when the server is not booted so I did this partially right. I can log in remotely using ipmitool. I issued the command 'mc reset cold' which seems to only reset the admin password. I can not see the services with ipmitool to re-enable http/https and I can not find the correct raw codes to reset it to the factory defaults. I have tried configuring the other channel using with dhcp and a static ip. It errors out and the ip stays at 0.0.0.0 and it has no mac address. Please advise how I can default this preferably with ipmitool. thanks. I do not know why I have to constantly dig around for what I need to manage this board when other server board manufacturers have this info readily available.

[ASRockRack TSD - Bill]

Re: How to factory reset IPMI configuration without GUI

I managed to lock myself out of the gui. I was disabling IPMI on the intel lan on my E3C224D4I-14S and wanted to keep it only on the dedicated realtek adapter. I was disabling services and I thought I disabled http/https access on the correct interface. I managed to do something wrong and now the login page does not even pull up. Only the realtek has an ip when the server is not booted so I did this partially right. I can log in remotely using ipmitool. I issued the command 'mc reset cold' which seems to only reset the admin password. I can not see the services with ipmitool to re-enable http/https and I can not find the correct raw codes to reset it to the factory defaults. I have tried configuring the other channel using with dhcp and a static ip. It errors out and the ip stays at 0.0.0.0 and it has no mac address. Please advise how I can default this preferably with ipmitool. thanks. I do not know why I have to constantly dig around for what I need to manage this board when other server board manufacturers have this info readily available.

Hi j_r0dd, please let me know the BMC Reset utility did the work for you. Thank you! Bill

[Bob-freenas]

Re: How to factory reset IPMI configuration without GUI

Hi All,

Same problem as above. I locked myself out of the IPMI by changing the network settings. Tried "ipmicfg -fd" and firmware update over "ipmiutil" without success.
Only option i know of to regain control is a BMC factory reset. Board is: E3C226D2I. Can PM serial/other info.

Please help with guiding on factory reset!

Best,
Bob-freenas

[hellsend]

Re: How to factory reset IPMI configuration without GUI

Hello there !

I've locked myself out of my system too (C2550D4I).
I wanted to change the admin password and (I think that's what caused the lockout) entered a 100-something bit password into the system. It was only when I accepted the changes that it dawned on me that the "20 bit" checkbox was there for a reason (more complex passwords don't get stored right, I guess), but it was too late.

I tried getting in with part of the entered password and (of course) with the full one, but no luck.
And, of course, I never configured any mail in the system.

Can somebody point me towards a reset maneuver ?

---

Hellsend -