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In 2014 I bought two Gigabyte 970's. Everything worked great initially however every time I ran a benchmark that taxed them, I'd get a black screen and have to restart my computer. At the time I was in between games and really only played LoL which obviously didn't tax the cards at all. After a while I started playing more demanding games and sure enough, whenever the cards were taxed I'd have a perfect view of 4 black screens.
After hours of trying to figure out what was going on, I narrowed it down to one of the Gigabyte 970's. All benchmarks would run perfect with the good card in but if you take the good one out and put the bad one in, it'd give you a black screen within 2 minutes of putting load on it.
It's pretty obvious to me that the Gigabyte 970 was defective, so I wrapped it up and sent it in for an RMA. I gave a detailed description that it only crapped out while under load.
Unfortunately after waiting a month, my RMA was updated with this:
So I've now received the card back, put it in, and the card is still exhibiting the exact same issues (aka it didn't magically just fix itself).
I can actually get the card to run stably if I use MSI Afterburner to set the power limit to 60%.
I've also put the card into a different computer and it exhibited the exact same symptoms.
Here is a video of what is happening:
At this point I've tried to contact gigabyte regarding them sending me back a broken card and haven't heard back at all even thought it's been weeks.
I've been a Gigabyte fanboi for a long time. Most of my computer components are Gigabyte in fact. It kills me that at this point, I'm going to have to switch to a different brand for better support.
Does anyone have any ideas on where I should go from here? I already plan on upgrading to a 1070 or 1080 but I'd like to sell this card...
After hours of trying to figure out what was going on, I narrowed it down to one of the Gigabyte 970's. All benchmarks would run perfect with the good card in but if you take the good one out and put the bad one in, it'd give you a black screen within 2 minutes of putting load on it.
It's pretty obvious to me that the Gigabyte 970 was defective, so I wrapped it up and sent it in for an RMA. I gave a detailed description that it only crapped out while under load.
Unfortunately after waiting a month, my RMA was updated with this:
So I've now received the card back, put it in, and the card is still exhibiting the exact same issues (aka it didn't magically just fix itself).
I can actually get the card to run stably if I use MSI Afterburner to set the power limit to 60%.
I've also put the card into a different computer and it exhibited the exact same symptoms.
Here is a video of what is happening:
At this point I've tried to contact gigabyte regarding them sending me back a broken card and haven't heard back at all even thought it's been weeks.
I've been a Gigabyte fanboi for a long time. Most of my computer components are Gigabyte in fact. It kills me that at this point, I'm going to have to switch to a different brand for better support.
Does anyone have any ideas on where I should go from here? I already plan on upgrading to a 1070 or 1080 but I'd like to sell this card...
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