GA-Z77X-UD5H and LSI MEGARAID CARD PROBLEM

[Mabs]

Before the DB corruption problem there were a post from MazMx5 that goes like this:

Title:Gigabyte GA-Z77X-UD5H not recognising LSI 9265 RAID Card

I am trying to install an LSI 9265 RAID card. The BIOS does not recognise the card at all. The on-board SATA 3 controller is connected to an OCZ SSD (for the windows OS). I've tried disabling the remaining SATA ports without success. I've tried the card in both of the first two PCI-e ports, again without success. The LSI card was tested fine in another server (HP DL585).

Has anyone got an LSI RAID card working with this motherboard??

Andy

From another forum, from gargamel778

Hi All,

I built a system with GA-Z77X-UD5H motherboard, Core i7-2600 processor. The results are so far satisfactory except for one problem I'm facing.
I installed an LSI SAS9211-8i HBA PCIe x8 card on the middle (x8 PCIe socket); no matter what I try I cannot get the card to be recognized by the system.
The card works perfectly in a G45-chipset based motherboard.

I'll greatly appreciate any help solving this problem.

And my own personal problem:

Same motherboard Gigabyte GA-Z77X-UD5H, same problem as others: Raid card not detected by BIOS, by Windows, by everything...
I tried two different LSI cards. LSI Megaraid 8204elp and LSI Megaraid 9260-8i
Both are proven working with other older board. Tried both in an HP computer, both worked and I updated both to the latest firmware available.

I read some user had the same problem with Asus Sabertooth Z77 but after BIOS update all were solved. Couldn't remember the post and forum to write it here.

Already reported TWICE to GGTS.GIGABYTE.COM.TW and they were not very usefull...
first answer:

Thank you for your kindly mail. Since the LSI 8204ELP controller can not be detected by motherboard, we suggest you test other PCIex1 card and see if it is the PCIex1 slot issue or the card issue or hardware compatibility issue.

If you still have any further question or suggestion about our products/service, please do not hesitate to contact with us directly. We will try our best to help you resolve the problem ASAP.

Second answer:

Thank you for your kindly mail and inquiry. We are sorry that we didn't explain clearly in last mail. We suggested you to try other PCIex1 interface card (do not need the identical one) and see if it is the compatibility issue between the motherboard and LSI RAID Controller card.

Please load BIOS optimized setting and disable the options which not necessary and try again. Meanwhile, if you set [SATA Mode Selection] as [AHCI] or [RAID] mode, please set it as [IDE] mode and see if the LSI RAID Controller card can be recognized or not. Sorry for the inconvenience.

Regards,
GIGABYTE

Sorry for the long post but I'm trying to summarize some problems into one POST to see if there are any official effort to look into this problem.
I don't have USB problems or freeze problems with this board. I tried ALL Beta BIOS since F6, and the problem remains.

Its Gigabyte's move to solve this. With a BIOS update.
Other users feel free to post their problems with LSI Megaraid and Gigabyte Z77 Boards.

Thanks,
Mabs

[Acebmxer]

Re: GA-Z77X-UD5H and LSI MEGARAID CARD PROBLEM

Have you contacted Gigabyte support and give this this information so they can look into the issue?

[Mabs]

Re: GA-Z77X-UD5H and LSI MEGARAID CARD PROBLEM

Have you contacted Gigabyte support and give this this information so they can look into the issue?

I've done it through ggts.gigabyte.com.tw. Twice! Is there some other way more efficient?

I'm hoping some Gigabyte Devs browse this forum and take a look at this.

[Acebmxer]

Re: GA-Z77X-UD5H and LSI MEGARAID CARD PROBLEM

yes that address is correct. They may take a day or two to get back to you.

I have a LSi 9240-4i and the M1015 (LSI 9240-8i) card in another system. If in a few days you do not hear anything back from gigabyte I can try one of these cards in my Z77X-UD3H.

[Mabs]

Re: GA-Z77X-UD5H and LSI MEGARAID CARD PROBLEM

yes that address is correct. They may take a day or two to get back to you.

I have a LSi 9240-4i and the M1015 (LSI 9240-8i) card in another system. If in a few days you do not hear anything back from gigabyte I can try one of these cards in my Z77X-UD3H.

Acebmxer, that would be great. If you could do that, it would bring more info to this problem.

Regarding Gigabyte... I already have their answer. It's in the first post. As "first answer" and "second answer".

Once again, it would be great if you could make that test. No need to test the disk arrays. Only the boards. Just to see if they are detected by motherboard BIOS.

Thanks for helping

[Hyper530]

Re: GA-Z77X-UD5H and LSI MEGARAID CARD PROBLEM

You can contact Gigabyte ask them for for the F9A BIOS, it can solve the LSI RAID card issue.

[Acebmxer]

Re: GA-Z77X-UD5H and LSI MEGARAID CARD PROBLEM

You can contact Gigabyte ask them for for the F9A BIOS, it can solve the LSI RAID card issue.

What are you talking about? F9a for who, what motherboard? Latest bios for my board is F11b, the latest bios for his board is F8 see here.

G1.Sniper 3 - F6a
G1.Sniper M3 - F7a
GA-Z77X-UD5H - F8
GA-Z77X-UD3H - F11b
GA-Z77X-D3H - F8
GA-Z77-D3H - F13x
GA-Z77M-D3H - F8a
GA-Z77MX-D3H - F11

http://forums.tweaktown.com/gigabyte...beta-bios.html

There is no F9a bios or else stasio would have posted it or if you have a bios F9a post a link for it.

According to the OP Gigabyte says the bios should all ready support the card and asking him to try another the cards in another slot. I told him I would test one of my card in my system to verify if they work or not.

Edit - Mabs I will try 1 of my raid cards in this system tomorrow when I get up. I would do it now but its late and I just got home from work and really just to tired to mess with it right now. But dont worry I will get to it as soon as I can.

[Mabs]

Re: GA-Z77X-UD5H and LSI MEGARAID CARD PROBLEM

There's one other useful Quote from user "gargamel778" :

Also did some more testing -

2 types of graphics cards were installed in both of the x16 / x8 PCIe slots and found to work fine
Intel network cards in the x1 PCIe slots also work fine

An old Promise SATA controller installed in a x1 PCIe slot does not wok.

Conclusion - Any expansion card that needs a special BIOS to be hooked and installed after the Power On Self Test does not work as it should with this motherboard.
All cards are tested and work okay on different systems; nevertheless, this does not seem like a simple physical problem on the Z77 board - the x16/x8 slots work as expected with GPU cards.

[Acebmxer]

Re: GA-Z77X-UD5H and LSI MEGARAID CARD PROBLEM

Well I just grabbed on of my raid cards from out of my server and it so happened to be the m1015 card. Installed into pci-e slot 2 and with my 6950 installed the system booted but did not see the card. Shut down removed the 6950 and installed raid card into first slot booted and bios sees it and so did windows. Shut down tried slot 2 again with no GPU still did not see the card. Shut down put raid card into slot 3 and still did not detect it. So the card will only work in slot1 which would kinda suck if you wanted to run 2 or 3 of these cards in this board but then again its not ment to be a server.


So yes The IBM M1015 (LSI 9240-8i) works but only in slot 1. I can post a screen shot if you like.

[Mabs]

Re: GA-Z77X-UD5H and LSI MEGARAID CARD PROBLEM

Acebmxer, thank you for your test. I tried both my Raid controller cards into PCI-e slot 1 and removed discrete graphic card. Still the same problem!
BIOS doesn't detect them.

Maybe there are some diferences between UD5H and UD3H. But, nevertheless, in your test it only worked if used the first PCI-e slot. Still a BIOS bug to correct. IMHO.

Is there any Gigabyte representative or Dev that can give an opinion or help?

[Acebmxer]

Re: GA-Z77X-UD5H and LSI MEGARAID CARD PROBLEM

Unfortunately not on these forums. The only way to get in direct contact with Gigabyte is GIGABYTE you can point them to this thread. As you said it looks like a bios problem with the UD5.

[Mabs]

Re: GA-Z77X-UD5H and LSI MEGARAID CARD PROBLEM

I did just that. I reported again the issues I'm having and gave them this post's link address.
I just wish there were more users with LSI cards and Z77X-UD5H to share their problems.

I'll give feedback as soon as they answer.

[Acebmxer]

Re: GA-Z77X-UD5H and LSI MEGARAID CARD PROBLEM

You are running the latest firmware on the cards also?

[Mabs]

Re: GA-Z77X-UD5H and LSI MEGARAID CARD PROBLEM

Both cards are updated with LSI latest firmwares.
Lets see if GGTS can help this time with all this collected info.

[Mabs]

Re: GA-Z77X-UD5H and LSI MEGARAID CARD PROBLEM

You can contact Gigabyte ask them for for the F9A BIOS, it can solve the LSI RAID card issue.

You are absolutly right. I contacted Gigabyte and they send me the F9a BIOS. Thanks.
acebmxer, the BIOS is real. I have it in my GGTS reply.
As soon as I try it, I'll give feedback.