gigabyte ga-ep45-ud3p can't sleep (s3) or hibernate, crashes

[luckman212]

I've got a GA-EP45-UD3P v1.6 with latest beta bios FDa. Board & windows is completely stable, verified with Prime95, LinX, and y-cruncher. I run 400 fsb with the 2.00D mch latch. 4 x 2gb kingston hyperX pc2-1066 sticks. Memtest86+ 4.0 ran 5 passes w/ no errors. I have read lots about problems with Sleep (S3) on these boards but even after all my readings I couldn't find any response from official Gigabyte rep. WHY do these boards refuse to sleep proper when FSB>400 ?? This problem seems really old, been around for at least a year or more and seems to affect all the entire series of EP45-UD3* boards.

On my system, it enters S3 sleep but the power LED does not blink like it normally should when in S3, and when I use the keyboard to wake up the system, it enters a reboot loop:
1) power up
2) system fans come on
3) cd drives are briefly accessed
4) ~4 seconds later, powers off again
5) pause 1 second and repeats from step 1

the only way to break out of this is to kill the mains power by yanking the plug out from the PSU. Of course after this, all unsaved work is lost. Yeah I know "sleep mode" may not be the most important thing for overclockers but hey these days it costs $$$$$ to keep your comp running all the time, and I do like being able to sleep it when I go to bed etc. The point is this *should* work -- why hasn't gigabyte addressed this problem?? They should at the very least ACKNOWLEDGE it and post a status/FAQ about it and whether they will fix it.

Also, I found I cannot HIBERNATE my system either. I enabled hibernation with admin prompt -> powercfg -h ON and then the Hibernate option does appear in Win7 but when I choose hibernate, the system kind of sleeps right away (screen goes dark almost immediately, many USB devices shut down including kbd, mouse, ipod, etc) but the fans keep running and the system never powers down. Once it gets into this state, there is NO way to wake it up, the only way is again, to hold down the power button for 4 secs or to yank the power plug.

So there is resally no way to do any kind of sleeping, hibernating, hybrid sleep or any energy savings at all with this board which really sucks. I want to hear from others if they have found any solutions or anybody with inside connection to GIGABYTE -- are they ever going to fix this ???

[luckman212]

WinSAT problems too WEI experience index

bump ... nobody?

also a new problem I discovered today, that apparently is BIOS-related and specifically affects GIGABYTE boards... is that I cannot complete the WEI (Windows Experience Index) Performance Assessment in Win7. I get the error:



and this is in my C:\Windows\Performance\WinSAT\winsat.log :

 winsat\main.cpp:4736: ERROR:  Unable to save validated results.

[Chike]

Re: gigabyte ga-ep45-ud3p can't sleep (s3) or hibernate, crashes

I think I ran this when I had Windows 7 RC installed, had no problems at all.

[fbreve]

Re: gigabyte ga-ep45-ud3p can't sleep (s3) or hibernate, crashes

Same problem here with Gigabyte GA-X48-DQ6.

The hibernate problem you described may be some Windows issue.

But the S3 sleep problem happens because Gigabyte sucks, they are not capable of providing a working S3 board/bios, that's all. I tried every configuration in bios, even stock configurations and no overclock would still lead to this problem. The only solution I found is to use only S1 and never buy anything from Gigabyte again.

[luckman212]

Re: gigabyte ga-ep45-ud3p can't sleep (s3) or hibernate, crashes

bump. how come this issue isn't getting any attention from Gigabyte? The money I am throwing out the window leaving my PC on 24/7 could buy a whole new core i7 rig in a year.

edit: I discovered that I can now no longer successfully resume from S1 sleep either, since flashing to the FD final bios. So I have a computer that cannot do ANY kind of sleep.

[wheelscene]

Re: gigabyte ga-ep45-ud3p can't sleep (s3) or hibernate, crashes

Hi M8 I am no expert but I came here originally with sleep problems on my UD5 and they were all resolved with voltage tweaks in the BIOS. There are some great people here and usually someone would normally ask you to fill a template of your bios to get things checked over etc. I think they maybe having xmas diner but be patient and I'm sure you will get sorted.

[R_Hollandtekk]

Re: WinSAT problems too WEI experience index

bump ... nobody?

also a new problem I discovered today, that apparently is BIOS-related and specifically affects GIGABYTE boards... is that I cannot complete the WEI (Windows Experience Index) Performance Assessment in Win7. I get the error:



and this is in my C:\Windows\Performance\WinSAT\winsat.log :

 winsat\main.cpp:4736: ERROR:  Unable to save validated results.

Your computer is not stable. Show me a 24 hr prime 95 run. sleep works win7 x86 and vista x64. i click on sleep, computer powers down. come back in 5 min or 1hr by pressing left click. computer wakes up 5 sec. i just tried it right now. my browser is still there right where i left off. sorry to hear your problem. don't need to see a 50 pass linx run mkay

[Psycho101]

Re: gigabyte ga-ep45-ud3p can't sleep (s3) or hibernate, crashes

S3 sleep is a known issue with the UD3 range of boards. Many other board ranges have had problems in the past that were eventually fixed by Gigabyte. fbreve would like us all to believe that Gigabyte is the only manufacturer that has S3 issues but that's complete cr-ap.

The WEI is also a known bug and Gigabyte are aware of it. Expect a fix in the next beta BIOS or final release. Until then, fortunately nothing much relies on the WEI and the performance numbers are pretty meaningless. If you have a SSD, the WEI is the primary way that Windows detects the presence of a SSD. Without a completed WEI run one will have to manually disable scheduled defrag, superfetch, prefetch and readyboost.

Your PC may well be quite stable, and I know what you meant in your first sentence. However the phrase "completely stable" when applied to a PC is a misnomer. There is no such thing as completely stable, only varying degrees of likely instability. For example if a PC has completed 12 hours of Prime95 then it can be called Prime Stable for 12 hours. Here the name of the program and the time tested for MUST be used when talking stability. As far as anyone knows it would have been entirely possible, had the test not been stopped after 12 hours, that at 12 hours and 1 minute an error could have been produced. Each passing hour of prime makes the chance of instability go down exponentially, but the only way to verify 100% stability would be to test until the end of time itself.

Regardless of the degree of stability of the system, it's vital you test S3 and S1 when at stock. If it sleeps at stock and not when OC'd it is still possible that a BIOS setting (more voltage, looser timings changing CPU Ref etc) could stabilize the system enough to allow S1/3.

[fbreve]

Re: gigabyte ga-ep45-ud3p can't sleep (s3) or hibernate, crashes

I had several boards from Asus and none of them have the S3 Sleep problem. So I don't believe that other boards have this kind of issue, at least they don't have issues with stock configurations.

Gigabyte has this issue with stock configuration, they had years to fix that and they did nothing.

[Psycho101]

Re: gigabyte ga-ep45-ud3p can't sleep (s3) or hibernate, crashes

So because you've had Asus boards that can sleep that means that the entire Asus range can? Ok... That makes sense......

Asus s3 problems - Google Search

msi s3 problems - Google Search

All those issues must be lies then, seeing as you don't believe in them...

Sh1t loads of Gigabyte boards have had S3 issues fixed at around the 3-5 BIOS update point. The only range that's having consistent problems is the UD3 series. Even then, the majority are fine with entering S3 when not OC'd.

You seem to be confusing "not being able to fix" with "not bothering to even try". How the hell do you know that efforts haven't been made to TRY and fix things?

Would you like some cheese with your whine?

If you're that disappointed with your Gigabyte board fbreve, then sell it, bin it, whatever. Over 50% of your posts are utter rubbish, pure opinion you're passing off as fact. Like the guy in the bar who constantly gets too drunk and becomes abusive, you're one customer Gigabyte could do without. Trawling this forum for any opportunity to whinge and moan about S3 is getting old, fast. Don't you have anything better to do?

[fbreve]

Re: gigabyte ga-ep45-ud3p can't sleep (s3) or hibernate, crashes

So because you've had Asus boards that can sleep that means that the entire Asus range can? Ok... That makes sense......

No, it means that I never had S3 Sleep problems with Asus and I have S3 Sleep problems with Gigabyte.

Sh1t loads of Gigabyte boards have had S3 issues fixed at around the 3-5 BIOS update point. The only range that's having consistent problems is the UD3 series. Even then, the majority are fine with entering S3 when not OC'd.

I don't care about other boards, I care about my board which they didn't fix after years.

You seem to be confusing "not being able to fix" with "not bothering to even try". How the hell do you know that efforts haven't been made to TRY and fix things?

If they are trying for more than one year and didn't fix yet, they should admit their own incompetence, make a recall and give a working board to everybody that they deceive.

If you're that disappointed with your Gigabyte board fbreve, then sell it, bin it, whatever. Over 50% of your posts are utter rubbish, pure opinion you're passing off as fact. Like the guy in the bar who constantly gets too drunk and becomes abusive, you're one customer Gigabyte could do without. Trawling this forum for any opportunity to whinge and moan about S3 is getting old, fast. Don't you have anything better to do?

I paid for this board and I paid a lot, so throwing it in the garbage isn't a solution. Gigabyte could do without me and I can do without Gigabyte, but I don't find money in trees, therefore I can't buy a new board right now, I'll have to live with this crappy Gigabyte for more time. If you or they are bothered with my posts you or they can give my money back and I'll be happy to put this board on the garbage and buy a decent one.

[Chike]

Re: gigabyte ga-ep45-ud3p can't sleep (s3) or hibernate, crashes

I paid for this board and I paid a lot, so throwing it in the garbage isn't a solution. Gigabyte could do without me and I can do without Gigabyte, but I don't find money in trees, therefore I can't buy a new board right now, I'll have to live with this crappy Gigabyte for more time. If you or they are bothered with my posts you or they can give my money back and I'll be happy to put this board on the garbage and buy a decent one.

You do, IMO, deserve a motherboard that resume from sleep at stock settings, however I am not the one that will replace it if it needs to bereplaced, as the rest of the members on this board. Have you contacted GB support/RMA?

This board is only few month old. Yes it has the same model name, but it is a new revision, definately not the same board as 1.0/1.1. As for the what and why you'd have to ask GB. which I doubt they'll answer.

Since you have never posted settings for review. OC or non-OC we obviousely can't even try to comment about them either.

[luckman212]

Re: gigabyte ga-ep45-ud3p can't sleep (s3) or hibernate, crashes

guys, I solved my S3 sleep problem.
I backed off my OC a little..........
I think it might be a problem with the 9x multi (??)
because I could do 8.5x505=4.3ghz or also 9x467=4.2 but not 9x478
I was even able to LOWER my voltages by a significant amount while only sacrificing 100mhz FSB. Now my system runs cooler & quieter... and I can S3 sleep & hibernate. I have settled at 9x467, using these settings I am able to S3 sleep using 4 sticks (8gb) pc1066 ram on my Q9650:

clk freq..........467 x 9 = 4.2ghz
gfx mode..........Turbo
mem latch.........400 x 2.00D
timings...........5-5-5-15 PL=9
vCore.............1.34375
cpu term..........1.26
cpu PLL...........1.50
cpu Ref (.63x)....0.798
MCH core (nb).....1.30
MCH Ref (VTT).....0.838
MCH / DRAM........1.110
vDIMM.............2.10

I am so happy.

[wheelscene]

Re: gigabyte ga-ep45-ud3p can't sleep (s3) or hibernate, crashes

Nice work bro! been through that one myself.

[TranceFat]

Re: gigabyte ga-ep45-ud3p can't sleep (s3) or hibernate, crashes

I still have my S3 sleep issues with an EP45-U3DP, except I'm running at 100% stock settings. Nothing OC'd.