Re: Gigabyte leaves there best customers out in the cold!!!!
***Quote from AT site with permission from Grim reaper****
******UPDATE*******
OK as per my last post the Australian GB rep told me that the 780i boards would be released in Australia in about mid April. I then asked him if I could get a full refund instead as I was not prepared to wait another 6 weeks. Well I am happy to report that GB have agreed to give me a full refund as per the reps email to me today below:
Sorry about the waiting, person who handling credit was out of the country,
I have convince our HQ for credit, so could you pls assist me forward your invoice with retailers detail so that way Gigabyte could credit your amount to our disty then our disty would transfer your credit on behalf of us o your retailer.
I apologise on this inconvenience due to our business structure/registration in Australia were only allow to do with disty.
When above steps is done I will notice you with confirmation of status for dropping your m/b back to retailer.
Pls do not hesitate to contact me If there is any questions
So it looks like I will definately be taking this offer. I encourage everyone else here who wants to get rid of this board and avoid GB products any further to do the same. Quote my case number if it helps - Gigabyte Australia Case ID:554359. Don't let them get away with it. Sure it may take a few emails and phone calls but if they are willing to fully refund me on the basis that I claimed the board was sold with false or misleading advertising then they have to do it for everyone who claims the same thing. If you all just let it go then they will think they can get away with this 680i debarcle. Why not get your money back? The 680SLI-DQ6 was clearly mis represented in its product spec claims and GB have now acknowledged that, well to me at least so I can't see why all of you are not entitled to the same refund. Go for it and goodluck.
Now I will be getting $432AU refunded which is what I paid for the board in April 2007 and the cost of an ASUS Striker II Formula is $429AU or an EVGA 780i for about $435AU. So it looks like I will be able to switch over to a 780i for no extra cash (except the time to install the new board) Problem is I am not exactly sure what board to go for in the 780i chipset.
Any suggestions guys?
Thanks Grim,
I think I'll keep posting this for a while................Good luck all!
***Quote from AT site with permission from Grim reaper****
******UPDATE*******
OK as per my last post the Australian GB rep told me that the 780i boards would be released in Australia in about mid April. I then asked him if I could get a full refund instead as I was not prepared to wait another 6 weeks. Well I am happy to report that GB have agreed to give me a full refund as per the reps email to me today below:
Sorry about the waiting, person who handling credit was out of the country,
I have convince our HQ for credit, so could you pls assist me forward your invoice with retailers detail so that way Gigabyte could credit your amount to our disty then our disty would transfer your credit on behalf of us o your retailer.
I apologise on this inconvenience due to our business structure/registration in Australia were only allow to do with disty.
When above steps is done I will notice you with confirmation of status for dropping your m/b back to retailer.
Pls do not hesitate to contact me If there is any questions
So it looks like I will definately be taking this offer. I encourage everyone else here who wants to get rid of this board and avoid GB products any further to do the same. Quote my case number if it helps - Gigabyte Australia Case ID:554359. Don't let them get away with it. Sure it may take a few emails and phone calls but if they are willing to fully refund me on the basis that I claimed the board was sold with false or misleading advertising then they have to do it for everyone who claims the same thing. If you all just let it go then they will think they can get away with this 680i debarcle. Why not get your money back? The 680SLI-DQ6 was clearly mis represented in its product spec claims and GB have now acknowledged that, well to me at least so I can't see why all of you are not entitled to the same refund. Go for it and goodluck.
Now I will be getting $432AU refunded which is what I paid for the board in April 2007 and the cost of an ASUS Striker II Formula is $429AU or an EVGA 780i for about $435AU. So it looks like I will be able to switch over to a 780i for no extra cash (except the time to install the new board) Problem is I am not exactly sure what board to go for in the 780i chipset.
Any suggestions guys?
Thanks Grim,
I think I'll keep posting this for a while................Good luck all!
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