Problems with MSN Messenger 6.1

[dannyboy]

i tryed to download msn manually but still got that my sign in name or password was incorrect.
i don't know if i have a firewall and i havent got a rooter, is their away of finding out if i have a firewall
thanks

[Yawgm0th]

You would have had to install a software firewall of your own. Either that, or you would have to use XP's built-in one (are you even running Windows XP?).

I really doubt that's the problem, though. You can try searching Google and Microsoft's database. It wouldn't be strange to find something useful, but searching can be quite tedious.

It's either that, wait for someone else to post, or reinstall your operating system. The latter tends to fix all problems not associated with hardware, and should fix your problem, but isn't guaranteed to fix the problem.

[dannyboy]

i am running windows xp home addition, so where do i go from here?
thanks danny boy

[ITX Warehouse]

Hi,

try going to Start>Connect to>Show all connections

Select your connection (ADSL, Freeserve, Etc)

Right click on it

Go to Advanced tab

Check whether the checkbox is ticked in the "Internet Connection Firewall" area



You could see if unchecking this has any effect on MSN, but like the others have said, its unlikely this would effect MSN and running without a firewall ain't recommended!

[Yawgm0th]

I think he meant reinstalling Windows XP. Well, I think so anyway. He certainly could have been more clear. :P

Do you have a Windows XP CD? I really need more information to help you. Donwload CPU-Z from www.cpuid.com and tell me what chipset it says you have. Go to Control Panel\System\Hardware\Device manager to tell me what video card you have.

Is this a pre-built system from a large company? Again, do you even have a Windows XP CD?

[dannyboy]

the link did not work, i havent got the xp disc but i can get it

[Yawgm0th]

https://www.cpuid.org

:D

[dannyboy]

that link did not work, i don't really know what u need to be able to help me.
on yahoo messenger can you talk to people that have a hotmail account, message me back please

[wayout44]

Well both links work fine for me so you maybe having more problems than you think but this the full url, http://www.cpuid.org/index.php, and if you don't have an XP CD then why not?

[i]have you read this, http://www.tweaktown.com/forums/viewtopic.php?t=15029?

[dannyboy]

i got my computer from a friend, who did not know really what he was doing with it, abit like me really, he did not really load most things up and he never gave me the xp disc or any back up disc's.
it is not just msn that is not working its when i try and loggin on certian sites, it says page can't be displayed, i try to refresh it and try again but it still does not work.
i have also used spybot to delete spyware on my computer, but it still does not work.
some sites do not load up properly as my activex sercuity settings are prohitting me accessing it.
:(

[Yawgm0th]

If you can't get an XP disk from your friend, either you need to go out and buy (or order online) Windows XP, or obtain it through less-than-legal methods (not going to say anymore). You probably won't ever be able to have full functionality with that computer unless you reinstall Windows. It wasn't setup properly and has been screwed up to the point where repairing is next to impossible.

[dannyboy]

thanks for all your helps mainly yawgm0th but thanks to all the people that gave me advice but i managed to fix it by doing this.
Also to everyone who is having the "page not found" error when trying to go to hotmail, its probably a problem with Internet explorer. to fix it do this:


1. Open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab,
scroll to the Security section, and verify that "Check for server certificate revocation" is
UNCHECKED. Also verify that 'Use SSL 2.0' and Use SSL 3.0' are CHECKED, then click OK.

2. Click Start, then Run, and enter the following:

regsvr32 softpub.dll

then click OK and then try again.
(don't forget the "SPACE" between regsvr32 and softpub.dll)

[Fran]

I have the same problem as badboys. My instant messages take an average of 5 seconds to appear and even keying them sometimes lags. I tried Trillian and the same problem happens. I have run anti spyware + adware program. I would like to know if there is a solution. Badboys mentioned about fixing a link between the file osmim.dll and msn messenger, if this is the solution i would like to know how to do it plz. Thank you.

[Fran]

Sorry.. i forgot to mention that i do have msn messenger version 6.2 and the problem stills persist and i have unistalled and reinstalled it several times. I also ran the log metioned and here it is:

Logfile of HijackThis v1.97.7
Scan saved at 3:47:39 PM, on 5/17/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S0HIC 1.EXE
C:\Program Files\Iomega HotBurn\Autolaunch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Logitech\ImageStudio\LogiTray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Program Files\MSN\MSNIA\msniasvc.exe
C:\Program Files\MSN\MSNIA\WA\ClientSideProxy.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Documents and Settings\Francisco Eli\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=%tb_id
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=%tb_id
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = http=127.0.0.1:9022
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=%tb_id
R3 - URLSearchHook: (no name) - {D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - C:\PROGRA~1\COMMON~1\BTLINK\btlink.dll
O2 - BHO: (no name) - {D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - C:\PROGRA~1\COMMON~1\BTLINK\btlink.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1601.0\en-us\msntb.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [EPSON Stylus C82 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S0HIC 1.EXE /P23 "EPSON Stylus C82 Series" /O6 "USB003" /M "Stylus C82"
O4 - HKLM\..\Run: [Drag'n'Drop_Autolaunch] "C:\Program Files\Iomega HotBurn\Autolaunch.exe"
O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [DIAGENT] C:\Program Files\Creative\SBLive\Creative Diagnostics 2.0\DIAGENT.EXE startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [CallerID Monitor] c:\program files\callerid monitor 1.5\callerid.exe
O4 - HKCU\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: View Original Image - C:\program files\msn\msnia\wa\getoriginal.htm
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O10 - Broken Internet access because of LSP provider 'osmim.dll' missing
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com.../c381/chat.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {01111E00-3E00-11D2-8470-0060089874ED} (Support.com SmartIssue) - http://support.charter.com/sdccommon...ad/tgctlsi.cab
O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} (Support.com Installer) - http://support.charter.com/sdccommon...d/tgctlins.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.charter.com/sdccommon...ad/tgctlcm.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...irector/sw.cab
O16 - DPF: {26E8361F-BCE7-4F75-A347-98C88B418322} - http://dst.trafficsyndicate.com/Dnl/T_50016/btiein.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/downlo...22/wmv9VCM.CAB
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/092f1ba77b704a6...zip/RdxIE6.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {6D5FCFCB-FA6C-4CFB-9918-5F0A9F7365F2} (GigexCtrl ActiveX) - http://www.gigex.com/tv/igor/gigexagent.dll
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/soft...ch/alaunch.cab
O16 - DPF: {7A32634B-029C-4836-A023-528983982A49} - http://fdl.msn.com/public/chat/msnchat42.cab
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...tatsClient.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {BB47CA33-8B4D-11D0-9511-00C04FD9152D} (ExteriorSurround Object) - http://autos.msn.com/components/ocx/...or/Outside.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security1.norton.com/SSC/Shar.../bin/cabsa.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
O16 - DPF: {EFB22865-F3BC-4309-ADFA-C8E078A7F762} (SysWebTelecomInt Class) - http://www.sponsoradulto.com/en/SysWebTelecom.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents...r/imloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...reShowdown.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{6ED2F003-19B0-4E1B-B59D-B377A01A5587}: NameServer = 209.244.0.3 209.244.0.4

[Yawgm0th]

It doesn't appear that you have any spyware or viruses, but you definitely have too many running processes.

You need to set MSN/Windows Messenger, Logitech, Iomega, and Easy CD Creator to not run at startup. You can do that within the programs and within HijackThis. Ideally, you can get as low as 14 processes (not including either task manager or HijackThis), but realisticly you can get as low as 22 (looks like you have 31).