Problems with MSN Messenger 6.1

[BadBoysForLife]

Recently I have had two problems with MSN Messenger (I believe all link together). It was running fine until I installed/unistalled a screen saver program that I decided I no longer wanted. With this installation came the horrid auto installation of "my search" toolbar for IE. I uninstalled that too, but ever since that installation/uninstallation MSN Messenger has had a delay when I type and send a message. So when I hit the "send" button it takes an average of 5 seconds before the message is sent. Sometimes it even delays my typing, stops the cursor, and then seconds later it will come back and what I had typed will all be there on my screen. I have never experienced this before and it has become very frustrating. MSN does not have any help topics on this. I have run all spy ware programs, and disk utilities but with no luck in fixing my problem. My most recent attempt was a reinstallation of Windows XP, but that did not fix the problem either.

Has anyone had this problem or know a solution to fixing it?

[Yawgm0th]

Download and run Ad-Aware from www.lavasoftusa.com to remove and spyware, which is most likely causing the problem.

[BadBoysForLife]

Download and run Ad-Aware from www.lavasoftusa.com to remove and spyware, which is most likely causing the problem.

I have run that very program with no success. Thanks for the reply.

[wayout44]

Trillian. ;)

[Thoric]

have you tried reinstalling Messenger?
There is MSN Messenger 6.2 floating around too.

[BadBoysForLife]

have you tried reinstalling Messenger?
There is MSN Messenger 6.2 floating around too.

I have reinstalled MSN Messenger several times. I even cleaned out all registry entries on one of them thinking there might be a bad key that was staying behind. None of that helped.

I have heard V 6.2 is on the way, but have not found where I can get ahold of it yet. Any suggestions?

I've used Trillian before but didn't find it as sastisfactory as some have.

[Yawgm0th]

Are you sure MSN is the only program that has this problem? This really sounds like spyware or a virus of some sort. Download HijackThis from http://www.tomcoyote.com/hjt/ and post the log.

[BadBoysForLife]

Are you sure MSN is the only program that has this problem? This really sounds like spyware or a virus of some sort. Download HijackThis from http://www.tomcoyote.com/hjt/ and post the log.

Ran it and here is my log.

Logfile of HijackThis v1.97.7
Scan saved at 12:55:56 PM, on 4/25/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\gearsec.exe
C:\PROGRA~1\NORTON~2\NORTON~2\GHOSTS~2.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\ahead\InCD\InCD.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\Program Files\Atomic Clock Sync\Atomic.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\ctfmon.exe
C:\Documents and Settings\John Kendall\My Documents\My Received Files\Unzipped\FreeRAM XP Pro 1.40.exe
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\System32\WISPTIS.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\John Kendall\My Documents\My Received Files\Unzipped\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.iwon.com/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [hplampc] C:\WINDOWS\system32\hplampc.exe
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [Atomic.exe] C:\Program Files\Atomic Clock Sync\Atomic.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [FreeRAM XP] "C:\Documents and Settings\John Kendall\My Documents\My Received Files\Unzipped\FreeRAM XP Pro 1.40.exe" -win
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\billmind.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check(2).lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV0 2.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\QUICKENW\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: ICQ Pro (HKLM)
O9 - Extra 'Tools' menuitem: ICQ (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O10 - Broken Internet access because of LSP provider 'osmim.dll' missing
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://us.creative.com/support/downl...19/CTSUEng.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache...tup1.0.0.8.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0309.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeup...ntent/opuc.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/14...3/cpbrkpie.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...101.6980324074
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...a/SymAData.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite...ITDetector.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/tech...ActiveData.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex...trol_v1-32.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://us.creative.com/support/downl...2119/CTPID.cab

[BadBoysForLife]

I finally fixed it! I no longer have a lag in my MSN Messenger.

Apparently, the link between the file osmim.dll and MSN Messenger was broken. With it repaired MSN Messenger is working properly.

Thanks for your help!

[Thoric]

good to hear. here is the link for v6.2 anyway.

http://messenger.msn-int.com/Feature/whatsnew.aspx

[dannyboy]

i am also having problems with msn, i can't loggin on hotmail or msn, i am not very good on computers and need a hand.
so if any of you guys can help me :D i would be very greatful :D
i have deleted all the spyware and still it does not work :cry: please help someone

[Yawgm0th]

You have to give more information.

What do you mean, you can't login? Is there an error message? If so, what is it?

[dannyboy]

well when i tryed to sign in it would say that my loggin name or password was incoorect, i have tried some of my friends loggin names and they don't work on my msn but they do on theirs.
now i have to their is a new msn to download but it gets to the end of downloading and this message comes up
"msn messenger could not download and verify the update file, would you like to visit the msn site"

[dannyboy]

sorry two mistakes in that *correct* and it was ment to say now their is a new msn.....
sorry again :(

[Yawgm0th]

try manually downloading and installing MSN Messenger:

http://www.msnmessenger-download.com/

Do you have a firewall program running? If so, disabling it may help. Do you have a hardware firewall (such as a router)?