MSi GTX 560 Ti Problem

[gantre]

Hey guys, i got one of the gtx 560 msi twin frozr II Ti on 26.01.2011. The card "died" a week ago. Randomly i got vga artifacts on the screen and when i want to reinstall the driver the nvidia driver said : This driver could not find compatible graphics hardware.
I send it to the shop where i bought it and those said that they cannot replace my card because it doesnt have the serial number ticket on the back. I didn't recieved the card with that serial number on the back. I dont know how that looks like. Is there another way to get the serial number? They told me that without that serial number ticket on the back i can put a random dead videocard in the box and send it to them to replace it. Is that serial number writen elsewhere? BIOS/ROM/CHIPSET ?

Thanks Guys!

[wazza300]

Re: MSi GTX 560 Ti Problem

The only way to know is to plug it in your pc and use onboard graphics or another second card and load aida64 or gpu-z software and look and see if it detects the card and any serial number,if so take a screenshot and email it to the shop or print it off,I'm not sure if it will show the serial number as like you say its printed on a sticker that's normally very hard to remove from the PCB of the gpu

EDIT, You can try contacting msi directly and explaining the situation,maybe you can rma with them and skip dealing with the shop?