Tweet
Giving away Runcore 128GB PATA IDE SSD
Hello all,
I am seriously considering giving away my Runcore SSD to whoever pays for the postage. From the very start, this thing (I won't call it a device as usually a device performs some sort of function), has failed to work as advertised.
At first it was undetectable unless the 'pause' button was used during boot up - I assume this gives it time to charge the capacitors made by the lowest bidder.
Next, following the absolutley useless and confusing instructions from the manufacturer, I tried to upgrade from FW1571 to FW1916. Now obviously the wrong thing to try.
As a result I cannot access the drive and I am getting no answers from Runcore's so called 'support' about how to fix the problem.
I caught a fragment of information from another poster on this forum about jumpering J1 on the board but thats it.
So as far as I know I have a $400 paperweight, that I can't afford to send back to the overseas store I bought it from. Not to mention the time it would take and the very real possibility that it would return unchanged - a problem others have encountered when dealing with Runcore.
So, my last ray of hope is a reply from Runcore about how to fix the problem and have them supply the tools (software) to do it or have contact from someone who has sucessfully done it.
Failing that - I will do two things:
1: Create a website extolling the non-existant virtues of Runcore to the world, and
2: Give or auction off my useless drive to some other poor sap who needs a blood pressure increase.
I will keep you all posted, including you Runcore. I will make it my mission to inform the world about your lack of everything from engineering skills to customer support if something positive about fixing my SSD doesn't happen very soon.
PS: Runcore - spend a little money on hiring a person who speaks English - that's the least you could do when you sell a product to an English speaking country.
I am seriously considering giving away my Runcore SSD to whoever pays for the postage. From the very start, this thing (I won't call it a device as usually a device performs some sort of function), has failed to work as advertised.
At first it was undetectable unless the 'pause' button was used during boot up - I assume this gives it time to charge the capacitors made by the lowest bidder.
Next, following the absolutley useless and confusing instructions from the manufacturer, I tried to upgrade from FW1571 to FW1916. Now obviously the wrong thing to try.
As a result I cannot access the drive and I am getting no answers from Runcore's so called 'support' about how to fix the problem.
I caught a fragment of information from another poster on this forum about jumpering J1 on the board but thats it.
So as far as I know I have a $400 paperweight, that I can't afford to send back to the overseas store I bought it from. Not to mention the time it would take and the very real possibility that it would return unchanged - a problem others have encountered when dealing with Runcore.
So, my last ray of hope is a reply from Runcore about how to fix the problem and have them supply the tools (software) to do it or have contact from someone who has sucessfully done it.
Failing that - I will do two things:
1: Create a website extolling the non-existant virtues of Runcore to the world, and
2: Give or auction off my useless drive to some other poor sap who needs a blood pressure increase.
I will keep you all posted, including you Runcore. I will make it my mission to inform the world about your lack of everything from engineering skills to customer support if something positive about fixing my SSD doesn't happen very soon.
PS: Runcore - spend a little money on hiring a person who speaks English - that's the least you could do when you sell a product to an English speaking country.
Comment