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USB Headset not recognized
Forgot to put my motherboard in the title; I'm using a Gigabyte GA-Z87M-D3H
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Dear Tweakers,
I'd like to start saying that I've put this in the Windows 8 forums since I'm convinced it's a windows problem, and no problem with my headset.
I've come to this conclusion because my headset is working fine on my laptop.
My problem:
Most of the time (about 80%) windows does not recognize my headset
Pic: http://puu.sh/4IxM0.png
Sometimes (about 20%) it's got a 'Set Adress Failed' error
Pic: http://puu.sh/4IxR2.png
And other times (not seeing this anymore) windows simply can't find the driver. (But it saw it was a Razer Megalodon)
What I've done to try and resolve my issue: (in a random order)
When did this problem start?
This problem started when I upgraded my mobo & CPU (to a Gigabyte GA-Z87M-D3H and Intel i5 4670K) and installed Windows 8 (from Windows 7) on my computer.
It could be a motherboard issue, but I don't think it is since the device does get powered (all lights on it are on all the time) and windows did find it earlier.
Now that I've reinstalled windows 7 I'm pretty sure it must have something to do with the motherboard; if only I knew what...
Additional Info:
My question:
Do you guys know a solution to my problem?
Thanks for reading this and thanks for replying; I really hope we can find a solution here!
______________
Dear Tweakers,
I'd like to start saying that I've put this in the Windows 8 forums since I'm convinced it's a windows problem, and no problem with my headset.
I've come to this conclusion because my headset is working fine on my laptop.
My problem:
Most of the time (about 80%) windows does not recognize my headset
Pic: http://puu.sh/4IxM0.png
Sometimes (about 20%) it's got a 'Set Adress Failed' error
Pic: http://puu.sh/4IxR2.png
And other times (not seeing this anymore) windows simply can't find the driver. (But it saw it was a Razer Megalodon)
What I've done to try and resolve my issue: (in a random order)
- I've reinstalled Windows 8
- I have just reinstalled my computer with windows 7
- After my Windows 8 installation was finished I immediately downloaded & installed the newest
- mobo drivers from the manufacturer's website
- I've uninstalled the drivers (while being an Unknown Device) and replugged the headset
- I've updated the firmware of my Razer Megalodon (via my laptop)
- I've updated Windows.
- I've installed about every Windows update (those kbxxxxxxxxxx files) I could find by searching for people with the same problem for multiple hours
- I've plugged the headset into every USB port in my computer
- I've set my USB Root hubs' power management not to go idle (put this feature back on, and off again)
- I've used Device Manager to try and find the driver 20+ times
- I've used this
- I've used 'sfc /scannow' in CMD
- I've installed the mobo drivers from the disc that came with the mobo
When did this problem start?
This problem started when I upgraded my mobo & CPU (to a Gigabyte GA-Z87M-D3H and Intel i5 4670K) and installed Windows 8 (from Windows 7) on my computer.
It could be a motherboard issue, but I don't think it is since the device does get powered (all lights on it are on all the time) and windows did find it earlier.
Now that I've reinstalled windows 7 I'm pretty sure it must have something to do with the motherboard; if only I knew what...
Additional Info:
- Hardware Ids: USB\DEVICE_DESCRIPTOR_FAILURE
- Device status:
Windows has stopped this device because it has reported problems. (Code 43) - Device Instance Path:
USB\VID_0000&PID_0002\5&13A74B18&1&6
My question:
Do you guys know a solution to my problem?
Thanks for reading this and thanks for replying; I really hope we can find a solution here!
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