MotherBoard Rma and cracked I/O sheild

[Harveeymon]

Hello First of all let me Give you my RMA number and serial number. RMA# USA-1350606 Model#GA-990FXA-UD3 and SN#4719331816261SN130440020317

I RMA'd my motherboard due to receiving it with a Missing PCI E X4 slot, I used it as is for a month but then got a network card and needed the slot.
When uninstalling the motherboard I cracked the I/O shield and was wondering if I could get a replacement shipped to me with my RMA. I'm a little OCD over stuff like that.

[profJim]

Re: MotherBoard Rma and cracked I/O sheild

This is a user to user forum where we help forum members with advice and technical help.

You should contact Gigabyte U.S.A. support directly to see if they can ship you a replacement I/O shield.
You probably already have some of the following information:

Contact information: GIGABYTE - About GIGABYTE - Contact Us

Tel: +1-626-854-9338
Fax: +1-626-854-9339

End User RMA Service

Customer Care : rma_index
Website: GIGABYTE.US

Motherboard Service Center
GIGABYTE USA Branch
Address: 17358 Railroad Street City of Industry, CA 91748
TEL: 1-626-854-9338 Option 4