GA-X79-UD5: Can't get SMART or temp data from any HDD.

[Crichton]

I've finally got time to install my GA-X79-UD5 that has been lying around for quiet some time but encountered some weird problem with getting SMART data or temperature for my HDDs. Every single tool I've tried in Windows just can't get any data (HDTune, AIDA64...).
I was suspecting that SMART feature is disabled in BIOS but it's seems like there is no such option in BIOS settings or at least I can't find one. I've even tried to update BIOS to F10 but still no luck.

Broken MB or am I doing something wrong?

[pbcopter]

Re: GA-X79-UD5: Can't get SMART or temp data from any HDD.

Hi,
I have the same motherboard and I am able to read SMART and temperature data using AIDA64. I have not changed anything related (no settings for SMART as far as I know) in the BIOS from default.
It is set up for all hard drives to use AHCI, Intel and Marvell.

I am using F12 BIOS currently but it worked in F8, F10 and F11c.
I'm not sure what to suggest.

[Crichton]

Re: GA-X79-UD5: Can't get SMART or temp data from any HDD.

Thanks for reply.

I've tried switching one of HDDs from Intell to Marvell controller and have exactly same result. HDD works ok but can't get any reads from it Smart or temperature.
How is it even possible? It seems unlikely that both controllers end up with exact same issue.

Is there anythig that can interfere with getting SMART and temp data from HDDs? Or is there any way to check that it's actuall MB issue or not?

[pbcopter]

Re: GA-X79-UD5: Can't get SMART or temp data from any HDD.

Are your controllers set to AHCI, RAID or IDE?

[Crichton]

Re: GA-X79-UD5: Can't get SMART or temp data from any HDD.

Both controllers are in AHCI mode.

And apparently I've found the cause of that bug. It's seems like Intel RST driver is causing that problem.
Here what I've found on Intel forums and AIDA64 forums.

Now is the question: If I'll remove Intel RST drivers from my Windows 7 OS will be able work properly or should I live with that bug?

pbcopter,
Do you have that Intel Rapid Storage driver installed in your system? And if you do, which version is it?

[pbcopter]

Re: GA-X79-UD5: Can't get SMART or temp data from any HDD.

I'm using the Intel version 11.1.0.1006 driver, not the Enterprise drivers.

http://www.station-drivers.com/page/intel%20raid.htm

I'm surprized that the Intel driver effects the Marvell controller though.

[Crichton]

Re: GA-X79-UD5: Can't get SMART or temp data from any HDD.

It seems like somehow that driver affecting all drives installed in system no matter which contoller they're using. Probably intercept certain interrups on system wide basis.
Will try to replace Enterprise drivers with non-enterprise ones since it's kinda confusing with this bug.

And thanks for info, pbcopter.

[Crichton]

Re: GA-X79-UD5: Can't get SMART or temp data from any HDD.

I'm using the Intel version 11.1.0.1006 driver, not the Enterprise drivers.
intel drivers pour Raid/Sata/Ata/Ahci

Hm. I've tried to install RST 11.1.0.1006 but it said that it can't install on my system because it can't find corresponding device :\

[pbcopter]

Re: GA-X79-UD5: Can't get SMART or temp data from any HDD.

Yeah, sorry I should have mentioned, you have to either modify the .inf file or choose the "Desktop/Workstation/Server Express Chipset SATA AHCI Controller"

[Crichton]

Re: GA-X79-UD5: Can't get SMART or temp data from any HDD.

Have you only added 2 lines to the .inf file:

[INTEL_HDC.ntamd64]
...
%PCI\VEN_8086&DEV_1D02&CC_0106.DeviceDesc% = iaStorA_inst, PCI\VEN_8086&DEV_1D02&CC_0106

and

[Strings]
...
PCI\VEN_8086&DEV_1D02&CC_0106.DeviceDesc    = "Intel(R) C600 Series Chipset SATA AHCI Controller"

Will it be enough or should I change something else?

or choose the "Desktop/Workstation/Server Express Chipset SATA AHCI Controller"

Not sure if I got what do you mean here. Choose where?

[pbcopter]

Re: GA-X79-UD5: Can't get SMART or temp data from any HDD.

Yes, I added those lines.

For the other:

"Not sure if I got what do you mean here. Choose where? "

If you go to the device manager and select the Intel AHCI controller

Then update driver.

Then Browse my computer for driver software

Then let me pick from a list....

Select have disk and point to the 11.1.0.1006 folder that you downloaded, in particular, the iaAHCI.inf file

Select OK, etc.

It will the give you a list to select from.

[Crichton]

Re: GA-X79-UD5: Can't get SMART or temp data from any HDD.

Just to finalize this theme:
I've installed non-enterprise drivers and it seem to actually work. Now every program can read SMART and temperatures from my drives.
Thanks to pbcopter for very usefull help with this issue.

I'm actually surprised with such failure with drivers from Intel. Somehow I've never expected such buggy software from them.

The only problem left is Superfetch service has stopped working at all after Intel RSTe removal, not actually sure if it's related. (service can't find some file) But I belive it won't be hard to resolve.