firewire audio glitch

[simonkeys]

I'm using an AudioFire4 firewire audio interface: Echo Digital Audio Corporation
and this Syba firewire card: Syba - United States

Occasionally the audio cuts out, and I have to reboot to get it working again. This usually happens just after a scheduled backup from my main hard drive to another internal hard drive begins. When it happens, the windows mixer still shows that it is sending audio -- it just isn't making it to the audiofire. Sending S/PDIF to the audiofire still works fine.

I'm guessing that the firewire card is the problem, but I was wondering if anybody had any other ideas before I buy another card.

I've seen that people recommend the TI firewire chipset for audio applications. This firewire card uses the Agere FW323 chipset. Echoaudio says that that chipset is also ok, though: Echo Digital Audio Corporation

If I do buy a new card, I'm thinking this one: PCI FireWire Card - 4 port | PCI 1394a FireWire | 3 External 1 Internal - StarTech.com
Does anyone have opinions on firewire cards? Am I barking up the wrong tree?

Thanks,
Simon

[Lsdmeasap]

Re: firewire audio glitch

Sorry I can't help more with this myself, and it seems no one else has any ideas for you either!

Would you like me to copy or move your thread into the audio section so maybe someone with better audio experience might see this?

[simonkeys]

Re: firewire audio glitch

Sure, thanks.

[Lsdmeasap]

Re: firewire audio glitch

K, sorry I wish I could help advise on this.

I'll copy it over for ya.

Done, here is the other thread

http://forums.tweaktown.com/f15/firewire-audio-glitch-40667/

[Lsdmeasap]

Re: firewire audio glitch

Is the backup software maybe the cause?

I mean have you tested another backup solution to see if the same occurs?

[simonkeys]

Re: firewire audio glitch

It's the built-in windows 7 backup utility. The thing is, it occasionally happens at other times, too, just most often during the backup.

Maybe switching backup software would keep it down to a level where it wasn't really an issue, though...

I'm also going to email support at echo audio and see if they have any ideas.

[Lsdmeasap]

Re: firewire audio glitch

Ahh, ya maybe it is the issue then?

Try something like Acronis, or Drive Snapshot and see if during a backup the same occurs or not.