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  • Help Please!!!

    Hello,
    I just recently built the system in my sig and have had nothing but problems. From the very first OS install attempt its been one random problem after another. To start with it is very hit and miss when installing an OS. I have tried WinXP, Vista and Win7 and all randomly freeze during installation and if they do manage to fully install there are problems after. I originally installed Win7 on the vertex SSD drive but kept getting start-up errors and would have to do a repair with the installation cd. When it would boot properly into the os I was getting totally random freezing while using any program that accessed the internet such as Firefox, Internet Explorer 32 and 64 bit, Thunderbird, Utorrent and Tversity. I would always have to do a hard reset after the freezes. This morning I woke to find a computer that wouldn't boot so I tried unsuccessfully to do another repair. When that didn't work I tried a system restore and got a message saying the restore point was on a partition that needed to be formatted. I got mad and decided the problems were all to blame on Win7. I attempted to install Vista on a WD 1 TB drive and after a couple of crashes and freezes during installation finally got it to install. Once logged in I noticed more problems such as the control panel would not work at all. I am currently trying to reinstall with no success, the installation just keeps freezing on me and I have to hard reset. I should also mention that I cannot access the safe-boot options with either F8 or F12 and the express recovery menu F9 does not work either during boot-up. I sent a message to the Gigabyte technical service asking about this problem and they replied with "make sure you have USB Keyboard support enabled in the bios". Come on, give me a break. I waited 4 days for that reply. I'm gonna try installing the Vertex in another system and installing an os on it just to eliminate it as a problem. Anybody have any other suggestions? Is the mobo faulty? HELP!!!

  • #2
    Re: Help Please!!!

    What is the model number of your power supply?
    What is the BIOS version number you are using?
    What settings have you changed in the BIOS?
    Have you cleared the CMOS?

    Comment


    • #3
      Re: Help Please!!!

      Originally posted by scar69 View Post
      Hello,
      I just recently built the system in my sig and have had nothing but problems. From the very first OS install attempt its been one random problem after another. To start with it is very hit and miss when installing an OS. I have tried WinXP, Vista and Win7 and all randomly freeze during installation and if they do manage to fully install there are problems after. I originally installed Win7 on the vertex SSD drive but kept getting start-up errors and would have to do a repair with the installation cd. When it would boot properly into the os I was getting totally random freezing while using any program that accessed the internet such as Firefox, Internet Explorer 32 and 64 bit, Thunderbird, Utorrent and Tversity. I would always have to do a hard reset after the freezes. This morning I woke to find a computer that wouldn't boot so I tried unsuccessfully to do another repair. When that didn't work I tried a system restore and got a message saying the restore point was on a partition that needed to be formatted. I got mad and decided the problems were all to blame on Win7. I attempted to install Vista on a WD 1 TB drive and after a couple of crashes and freezes during installation finally got it to install. Once logged in I noticed more problems such as the control panel would not work at all. I am currently trying to reinstall with no success, the installation just keeps freezing on me and I have to hard reset. I should also mention that I cannot access the safe-boot options with either F8 or F12 and the express recovery menu F9 does not work either during boot-up. I sent a message to the Gigabyte technical service asking about this problem and they replied with "make sure you have USB Keyboard support enabled in the bios". Come on, give me a break. I waited 4 days for that reply. I'm gonna try installing the Vertex in another system and installing an os on it just to eliminate it as a problem. Anybody have any other suggestions? Is the mobo faulty? HELP!!!
      have you formatted your hard drive to ntfs first?also try disabling all floppy drives in the bios select none,this seems to fix alot of os install problems
      Gigabyte z77x UP4-TH F11c Modded Bios
      Intel i7 3770k 24/[email protected] 1.38v Turbo llc +0.165v dvid multithreading enabled
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      • #4
        Re: Help Please!!!

        Power supply is a corsair 1000W. Bios version is F7. Yes I have tried clearing the cmos. I have disabled the floppy in the bios and yes the drive has been formatted to NTFS. I installed the vertex in another system and installed vista with no problems on the first attempt. I am now gonna try to format the drive and install Win7 just to assure myself that the drive is fine. I'm really starting to lean towards the board being faulty due to the fact that I can't access safe-mode or the express recovery options from the boot up menu.

        Comment


        • #5
          Re: Help Please!!!

          Originally posted by scar69 View Post
          Hello,
          I just recently built the system in my sig and have had nothing but problems. From the very first OS install attempt its been one random problem after another. To start with it is very hit and miss when installing an OS. I have tried WinXP, Vista and Win7 and all randomly freeze during installation and if they do manage to fully install there are problems after.
          Hi Scar69 Well first of all lets get some history on your parts.
          What were you running before and what problems did you have with the previous system. Are you sure all your parts are garanteed to be good for your new MOBO?? Cuz if your parts are bad they can make it seem that your MOBO is bad. Begin by listing all your parts that you had in your previous system and what caused you to stop using it-OR is this a new build with all new parts??
          Give us a clue please.
          Max out
          BUILD #2 GA-EP45-DS3R [Rev1.0] BIOS Flashed F11e, CPU=INTEL Core2 Quad Q8200 Yorkfield-4M LGA 775 with Mugen2 cooler RAM= Mushkin 996599 link 2 x 2GB, Hard drive=WD 6400AAKS, DVD=HP dvd1160i OS=Win 7 SP1 64 bit Video=BFG 8800GTS OC edition CASE=Thermaltake Tsunami Dream P.S.=Antec TP3-650

          Build #3 GA-EP45-UD3LR__rev 1.0__ BIOS F11, CPU Core2 Duo E8400 3.157GHz WMugen2 Cooler, Power Supply: Antec EA-500D 500 W, RAM: Corsair 2 GB Hard Drive: WD 160 GB OS: Win XP SP3 Video: MSI GTS450 2GB



          Comment


          • #6
            Re: Help Please!!!

            Mobo, cpu, ram, vertex ssd drive and psu are all brand new. The only old components are the 4870 and the omega striker sound card. I have ran diagnostics on the memory and found no errors. I now have the vertex ssd installed in my old backup system and had no problems installing vista or the pile of updates.

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            • #7
              Re: Help Please!!!

              After clearing the CMOS, you should always load "optimized defaults" in the BIOS.
              You need to set up the Mushkin Blackline 996657 in the BIOS too.
              Timing 7-7-7-20
              Voltage 1.85V - 1.95V in DDR3 Voltage Control

              Express Recovery and Express Recovery 2 are different utilities. The Express Recovery 2 Utility is on the Disk that is included with the motherboard accessories.

              Comment


              • #8
                Re: Help Please!!!

                Alright...here is a list of things I just tried

                Shut off the psu and drained mobo power by holding down power and reset buttons.
                Cleared CMOS
                Powered on and loaded optimized defaults
                Set memory timings to 7-7-7-20 1T, 1.85V
                Disabled drive "A" and set the time and date
                Disabled cool & quiet
                Disabled full screen logo
                Disabled onboard audio
                Inserted Windows 7 installation disk and chose custom from menu. Formatted a new partition and began installation.

                Installation made it to 28% and has been froze and unresponsive for about 20 minutes. This is the same thing that happened before. The freezing is completely random.

                Comment


                • #9
                  Re: Help Please!!!

                  Just did another format and tried to install. This time it froze up at Expanding Windows Files (0%).

                  Comment


                  • #10
                    Re: Help Please!!!

                    CPU NB VID Control -Try setting the voltage to 1.12V to 1.18V

                    You might also try using 1 stick of RAM or going to 1.9v DDR3 voltage control.

                    Comment


                    • #11
                      Re: Help Please!!!

                      Originally posted by scar69 View Post
                      Mobo, cpu, ram, vertex ssd drive and psu are all brand new. The only old components are the 4870 and the omega striker sound card. I have ran diagnostics on the memory and found no errors. I now have the vertex ssd installed in my old backup system and had no problems installing vista or the pile of updates.
                      First make sure you have no Back UPS on this system that may be malfunctioning (causing you to not get power you need). Make sure you have adequate power for your needs-there are some sites that help you figure your power needs for all your parts, but I dont remember which sites they are off hand. You can google for that or ask for help( I may be available tomorrow for a few) As This is a new build I would try to remove board from the system and bench test it with the bare minimum parts and a static free surface(cover table with the packaging that wrapped your board) and assemble minimum parts use this site as a guide How to Bench Test Your System - Tech Support Forum on bench testing..... Try not to use old sound card and find another video card even if its PCI from your ancient build ok try that and get back to us
                      Whoops I just saw your sig for the PS at 1000Watts sorry nevermind power calculations....
                      Last edited by MadMax2911; 11-25-2009, 12:56 AM. Reason: edit
                      BUILD #2 GA-EP45-DS3R [Rev1.0] BIOS Flashed F11e, CPU=INTEL Core2 Quad Q8200 Yorkfield-4M LGA 775 with Mugen2 cooler RAM= Mushkin 996599 link 2 x 2GB, Hard drive=WD 6400AAKS, DVD=HP dvd1160i OS=Win 7 SP1 64 bit Video=BFG 8800GTS OC edition CASE=Thermaltake Tsunami Dream P.S.=Antec TP3-650

                      Build #3 GA-EP45-UD3LR__rev 1.0__ BIOS F11, CPU Core2 Duo E8400 3.157GHz WMugen2 Cooler, Power Supply: Antec EA-500D 500 W, RAM: Corsair 2 GB Hard Drive: WD 160 GB OS: Win XP SP3 Video: MSI GTS450 2GB



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                      • #12
                        Re: Help Please!!!

                        Finally got win7 to install and now installing programs. Hopefully its stable and the freezing and hard resets are behind me.

                        Comment


                        • #13
                          Re: Help Please!!!

                          Nice to see you got going on this, I was about to suggest removing the sound card during the install to be sure this was not part of the cause.

                          So did you ever decide on what you think might have been the issue here?

                          Let us know if you need further help!

                          Comment


                          • #14
                            Re: Help Please!!!

                            I'm still not totally convinced that the problems I was having are solved. I did have win7 installed before with plenty of random freezing and boot-up errors. I will test this installation for the next couple of days if everything goes alright I will report back. And if it doesn't go alright...then I'll be back looking for more help.

                            Comment


                            • #15
                              Re: Help Please!!!

                              If you do need more help let us know!

                              Artdrivers is our AMD Specialist here, so I would get a hold of him for you as you may likely just need to adjust some BIOS settings per your hardware and he would be best to advise you on that. JUst let us know though and I will PM him to come help if he does not stop by on his own.

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