Shutdown problem

[Dippa]

Hi I own a 965P-DS3 and recently it refuses to shutdown. The fans are still on but my display and hard drive seems to be down. I've played around with my power management settings, I have also reinstalled windows Vista and reset my cmos, anything you can think of.

Now, this happened randomly, but I think it may have something to do with a @BIOS update where it failed to update with random errors showing up in the screen. I rebooted the pc and it seemed fine at that point. I even managed to reflash it using q-flash instead. It managed to shutdown for a few weeks after the failure, but now it doesn't. I have to manually turn it off via holding the power button.

Any ideas? Thanks.

[svcglobal]

Re: Shutdown problem

Usually shutdown problems are related with hd controllers. Did you installed the last drivers? What OS are you using?

[Dippa]

Re: Shutdown problem

I'm on Vista at the moment and what latest drivers do I have to install? If it's the ones available at the auto update I'm sure I've installed everything.

[Lsdmeasap]

Re: Shutdown problem

Please post your Full specs, board revision as well. You may need to adjust some things manually in the BIOS, especially if you are using 4GB of ram. Ill help you more once you post more info

Here is the drivers for the 3.3 Revision of your board, click at the top for other revisions >>>
GIGABYTE - Support - Motherboard - Driver - GA-965P-DS3 (rev. 3.3)

DO NOT USE QFLASH!!! Here is a BIOS guide I wrote to better help everyone >>>

http://forums.tweaktown.com/f69/bios-flashing-how-qflash-guide-27576/

[Dippa]

Re: Shutdown problem

Thanks for the reply.

My specs are:
965P-DS3 Rev 1.0
E6300 Core Duo | Overclocked to 2.9 at the moment.
HD4850 Ati
PC2-6400 Corsair 1GB x 2
320GB Seagate
520W Corsair psu

If there is anything else thats missing please say so.


Oh do you mean not to use @Bios?

I've already used it and it failed on me, but the board continues to work luckily for me.

Thanks again.

[Lsdmeasap]

Re: Shutdown problem

Nice to see your board survived @BIOS, Ya I meant do not use it, for sure!

So what BIOS are you using? Not sure? You can check in the BIOS on the MAIN page hit F9, or with CPU-z In the Mainboard tab. Your BIOS versions is up to F13 now >>>
GIGABYTE - Support - Motherboard - BIOS - GA-965P-DS3 (rev. 1.0)


Here is your drivers as well incase you need to update them, if you havent for a while I do suggest it for sure >>>
GIGABYTE - Support - Motherboard - Driver - GA-965P-DS3 (rev. 1.0)

Then please go into the BIOS, and on the MAIN page hit Control + F1, the screen will flash, this makes all hidden settings available on your board visible to you. Then go in the MIT Section and get your settings you are using and give them to me >>>

This is Just a template I use to ask people their settings, pay no attention to the numbers in it, replace with yours

Robust Graphics Booster___________ [Auto]
CPU Clock Ratio ____________ [8]
Fine Clock Ratio ____________[0.5]
CPU Host Clock Control_ [Enabled]
CPU Host Frequency (MHz)__________ [450]
PCI Express Frequency (Mhz)_______ [100]
C.I.A. 2__________________________ [Disabled]
System Memory Multiplier (SPD)____ [2.00]
DRAM Timing Selectable_______ SPD __ [Manual]

Performance Enhance = [Standard]

CAS Latency Time________________ ?
Dram RAS# to CAS# Delay_________ ?
Dram RAS# Precharge Delay_______?
Precharge Delay (tRAS)__________ ?

ACT to ACT Delay (tRRD)_________ ?
Rank Write to READ Delay________ ?
Write to Precharge Delay_________ ?
Refresh to ACT Delay______________ ?
Read to Precharge Delay__________ ?
Static tRead Value_______________ 1-31
Static tRead Phase Adjust________ [Auto]

System Voltage Control____ [Manual]
DDR2 OverVoltage Control__ [+0.300V]
PCI-E OverVoltage Control_ [+0.1V]
FSB OverVoltage Control___ [+0.1V]
(G)MCH OverVoltage Control [+0.1V]
CPU Voltage Control_______ [1.25]

Limit CPUID Max. to 3.....................: [Disabled]
No-Execute Memory Protect............: [Enabled]
CPU Enhanced Halt (C1E)................: [Disabled]
C2/C2E State Support....................: [Disabled]
x C4/C4E State Support..................: [Disabled]
CPU Thermal Monitor 2(TM2) ...........: [Enabled]
CPU EIST Function.........................: [Disabled]
Virtualization Technology................: [Disabled]

Integrated Peripherals
Legacy USB Storage Detect___________________[Disabled] *Note* Must be enabled to flash from USB

Have you ran Memtest86+ lately on your ram? You may have a dying stick, please test them one at a time in slot one at stock speed, timings, and voltages. Here is the latest Version 2.01 >>>
Memtest86+ - Advanced Memory Diagnostic Tool

[Dippa]

Re: Shutdown problem

Im using F13 Bios at the moment and am pretty sure I have tested memtest before and it was fine.

Here are my settings:

Robust Graphics Booster___________ [Auto]
CPU Clock Ratio ____________ [7]
Fine Clock Ratio ____________[none]
CPU Host Clock Control_ [Enabled]
CPU Host Frequency (MHz)__________ [410]
PCI Express Frequency (Mhz)_______ [Auto]
C.I.A. 2__________________________ [Disabled]
System Memory Multiplier (SPD)____ [2.00]
DRAM Timing Selectable_______ SPD __ [Manual]

Performance Enhance = [Standard]

CAS Latency Time________________ 5
Dram RAS# to CAS# Delay_________ 5
Dram RAS# Precharge Delay_______5
Precharge Delay (tRAS)__________ 18

ACT to ACT Delay (tRRD)_________ Auto
Rank Write to READ Delay________ Auto
Write to Precharge Delay_________ Auto
Refresh to ACT Delay______________ 0
Read to Precharge Delay__________ Auto
Static tRead Value_______________ none
Static tRead Phase Adjust________ none

System Voltage Control____ [Manual]
DDR2 OverVoltage Control__ [Normal]
PCI-E OverVoltage Control_ [Normal]
FSB OverVoltage Control___ [+0.1V]
(G)MCH OverVoltage Control [+0.1V]
CPU Voltage Control_______ [1.23750]

Not available for all of these

Limit CPUID Max. to 3.....................:
No-Execute Memory Protect............:
CPU Enhanced Halt (C1E)................:
C2/C2E State Support....................:
x C4/C4E State Support..................:
CPU Thermal Monitor 2(TM2) ...........:
CPU EIST Function.........................:
Virtualization Technology................:

Integrated Peripherals
Legacy USB Storage Detect___________________[Enabled] *Note* Must be enabled to flash from USB

[Lsdmeasap]

Re: Shutdown problem

Robust Graphics Booster___________ [Auto]
CPU Clock Ratio ____________ [7]
Fine Clock Ratio ____________[none]
CPU Host Clock Control_ [Enabled]
CPU Host Frequency (MHz)__________ [410]
PCI Express Frequency (Mhz)_______ [100] << ALWAYS SET TO 100, especially if you are a overclocker. Could be the cause of your issue, but I suspect Ram voltage more then anything else

C.I.A. 2__________________________ [Disabled]
System Memory Multiplier (SPD)____ [2.00]
DRAM Timing Selectable_______ SPD __ [Manual]

Performance Enhance = [Standard]

CAS Latency Time________________ 5
Dram RAS# to CAS# Delay_________ 5
Dram RAS# Precharge Delay_______5
Precharge Delay (tRAS)__________ 18

Do you want suggested settings for below? If so let me know and I will post you suggested ranges

ACT to ACT Delay (tRRD)_________ Auto
Rank Write to READ Delay________ Auto
Write to Precharge Delay_________ Auto
Refresh to ACT Delay______________ 0 << Zero? Should be 42 for 2x1GB
Read to Precharge Delay__________ Auto
Static tRead Value_______________ none
Static tRead Phase Adjust________ none

System Voltage Control____ [Manual]
DDR2 OverVoltage Control__ [Normal] << This MUST be manually set, to what you see on your ram sticker. Likely 2.0-2.1V

PCI-E OverVoltage Control_ [Normal]
FSB OverVoltage Control___ [+0.1V]
(G)MCH OverVoltage Control [+0.1V]
CPU Voltage Control_______ [1.23750]

Not available for all of these >>>

These are in a different section of the BIOS "Advanced BIOS Features" and they will need to be set as above for overclocking. At least EIST and C1E anyway need to be disabled

Limit CPUID Max. to 3.....................:
No-Execute Memory Protect............:
CPU Enhanced Halt (C1E)................:
C2/C2E State Support....................:
x C4/C4E State Support..................:
CPU Thermal Monitor 2(TM2) ...........:
CPU EIST Function.........................:
Virtualization Technology................:

[Dippa]

Re: Shutdown problem

Hi I've done everything you have said. It was indeed on 42, sorry. Was quite late at night when I checked and I wasn't quite awake.

The problem still persist and I'm not 100% sure if it's bios problem as I have set everything to default at one point to test, but it still happens.

Edit: Also, not sure if this will help. In safe mode when I try to shut down, instead of turning off display, hdd and leaving my fans etc. on. The computer freezes on the shutdown screen

[Lsdmeasap]

Re: Shutdown problem

You are talking sleep there right? Not shut down, this is a whole different issue if you mean sleep (turn off display, HDD, fans, Ect)

Please post me back your exact settings so I can better know what all we are talking about here

And if you do mean sleep as shutdown, I would advise against that in vista, S3 sleep anyway. There has long been issues with P35/45 and S3 sleep that have been fixed with BIOS updates but I do not think they are working on 965P BIOS's any longer. At least not with any priority. So it may have never been addressed or fixed for 965P


If you do mean shut down as in OFF, and S3 sleep both do this then yes a clean install would help with Shutting down, not with S3 sleep. If you do want to keep using sleep only S1 would be advised

As you can see here in google it has been a huge issue with Gigabyte boards >>>
965P-DS3 S3 sleep issue vista - Google Search

Just recently fixed in P45 for sure though, P35 some months ago. But I have never heard about a 965P fix

[Dippa]

Re: Shutdown problem

I'm talking about shutdown. I'm on S1 and shutting down will cause the fans to still be on as I've mentioned before.

S3 sleep has worked for me in the past and I did use it until the fans didn't turn off as well. I then tried shutting down and the fans wont go off either. I switched back to S1 and tried shutting down and the problem still exists.

I've tried reinstalling Vista twice, once on the same drive and then again on another. Both times yielded the same results for me, it didn't solve the problem.

[Lsdmeasap]

Re: Shutdown problem

Ahh ok, just wanted to be sure

Full setting then So I can see if something you have set is maybe incorrect

[Dippa]

Re: Shutdown problem

You mean the updated BIOS settings?

The things I have changed from before was

PCI Express Frequency (Mhz)_______ [100] instead of Auto
DDR2 OverVoltage Control__ [+0.1V] so its 1.9v instead of normal

All of these should be on default besides EIST and C1E which I have now disabled.

Limit CPUID Max. to 3.....................:
No-Execute Memory Protect............:
CPU Enhanced Halt (C1E)................:
C2/C2E State Support....................:
x C4/C4E State Support..................:
CPU Thermal Monitor 2(TM2) ...........:
CPU EIST Function.........................:
Virtualization Technology................:

Thanks again for the help.

[Lsdmeasap]

Re: Shutdown problem

Well I meant the full table

What is your ram's warrantied voltage amount printed on the sticker as well?

Anytime, Hopefully I can get you fixed up. As for Actually shutting down completely, S3 sleep is out of my hands though for sure.

You did load optimized defaults and save and apply and reboot before making changes after your last BIOS flash right?

[Dippa]

Re: Shutdown problem

Robust Graphics Booster___________ [Auto]
CPU Clock Ratio ____________ [7]
Fine Clock Ratio ____________[none]
CPU Host Clock Control_ [Enabled]
CPU Host Frequency (MHz)__________ [410]
PCI Express Frequency (Mhz)_______ [Auto]
C.I.A. 2__________________________ [Disabled]
System Memory Multiplier (SPD)____ [2.00]
DRAM Timing Selectable_______ SPD __ [Manual]

Performance Enhance = [Standard]

CAS Latency Time________________ 5
Dram RAS# to CAS# Delay_________ 5
Dram RAS# Precharge Delay_______5
Precharge Delay (tRAS)__________ 12

ACT to ACT Delay (tRRD)_________ Auto
Rank Write to READ Delay________ Auto
Write to Precharge Delay_________ Auto
Refresh to ACT Delay______________ 42
Read to Precharge Delay__________ Auto
Static tRead Value_______________ n/a
Static tRead Phase Adjust________ n/a

System Voltage Control____ [Manual]
DDR2 OverVoltage Control__ [0.1v]
PCI-E OverVoltage Control_ [Normal]
FSB OverVoltage Control___ [+0.1V]
(G)MCH OverVoltage Control [+0.1V]
CPU Voltage Control_______ [1.23750]

Limit CPUID Max. to 3.....................: disabled
No-Execute Memory Protect............: enabled
CPU Enhanced Halt (C1E)................: disabled
C2/C2E State Support....................: n/a
x C4/C4E State Support..................: n/a
CPU Thermal Monitor 2(TM2) ...........: Enabled
CPU EIST Function.........................: disabled
Virtualization Technology................: disabled

Integrated Peripherals
Legacy USB Storage Detect___________________[Enabled] *Note* Must be enabled to flash from USB

My RAM is rated at 1.9v 5-5-5-12.

I don't think so, but I tried flashing it again using the dos method on USB which I don't think needed that or it didn't say so on your guide.