I recently built my first computer and everything seemed to be working just fine and then as I was showing a friend of mine what I great computer I had he made the following comment. "What is the beep just before Win7 starts up. I had no idea and replied that I thought it was just part of the start "POST" process and had been there from the first start up. Well after some research and finding out about the beep codes and the BIOs I found that a single beep indicates a "DRAM Refresh Failure". Spending more time researching the problem I have came to the conclusion that it must be faulty memory or motherboard problem. I tried moving the memory around, taking one memory chip out, disconnecting various components and running memory check several times and I have to think it is a motherboard problem. I sent an email to ASRock support several days ago and as of today I have received no response. I purchased the components 3-23-2015 and being very careful I completed the build about 3 weeks later. If it is a motherboard problem should not ASRock replace the motherboard and if so how and who do I contact as I can no phone number for ASRock. The following is the technical information:
Motherboard ASRock 980DE3/U3S3 Processor AMD FX6300 Vishera 6 core, Socket AMD +3 .5GHz, SSD Crucial MX100, 1228GB SATAIII (Windows 7 Ultimate OS installed)
Hard Drives Western Digital Blue WD10EZEX 1TB & SEAGATE 500GB (Programs and Data) Memory 2 each G.Skill Ripjaws X series 4GB DDR3 SDRAM 1866 Model F3-14900CL9S-4GBXL Monitor ViewSonic VA22455sm
Power Supply Ultra LSP Series V2 550-Watt Sound Sustem Logitech X-530 5.1 Web Cam Microsoft LifeCam HD-5000 BIOS 16Mb AMI Legal Version P1.60
I have to be honest in that the computer seems to be working fine. No problems operating any programs, simply no indication that a problems exist but the "beep" is telling me that this will lead to a future problem. Please advise me on possible repair steps I can take or advice on getting a replacement from ASRock.
Thank you very much for any assistance.
Seabee
Motherboard ASRock 980DE3/U3S3 Processor AMD FX6300 Vishera 6 core, Socket AMD +3 .5GHz, SSD Crucial MX100, 1228GB SATAIII (Windows 7 Ultimate OS installed)
Hard Drives Western Digital Blue WD10EZEX 1TB & SEAGATE 500GB (Programs and Data) Memory 2 each G.Skill Ripjaws X series 4GB DDR3 SDRAM 1866 Model F3-14900CL9S-4GBXL Monitor ViewSonic VA22455sm
Power Supply Ultra LSP Series V2 550-Watt Sound Sustem Logitech X-530 5.1 Web Cam Microsoft LifeCam HD-5000 BIOS 16Mb AMI Legal Version P1.60
I have to be honest in that the computer seems to be working fine. No problems operating any programs, simply no indication that a problems exist but the "beep" is telling me that this will lead to a future problem. Please advise me on possible repair steps I can take or advice on getting a replacement from ASRock.
Thank you very much for any assistance.
Seabee
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