Hi.
Just finished my first build (ASRock 970 Extreme4, AMD FX-6300, Windows 8.1, Sapphire R9 270, Corsair 500CX PSU). The only issue is I can't get any sound at all, and both the rear and front panel audio ports act very strangely: ie. Realtek manager shows the rear analog ports greyed out but a few become lit up when I disable front jack detection, I also get notifications saying I've unplugged speakers when I've actually just plugged them in, etc.
I've done a few tests with new drivers, turning off and on HD Audio in UEFi, and so on, and I'm deciding whether to RMA the board back to ASRock. Before I do so, if possible I'd like to eliminate the possibility of this being a power issue, particularly as I'm only powering the machine with a Corsair 500CX and I've read this might be underpowered.
Since there are no other problematic symptoms with my machine as of yet, my question is whether there are any tests one can do or ways of telling if a lack of power might be responsible for the audio ports acting up. I did not mention it before, but one of the two front USB ports on the NZXT case also does not seem to work (it's the USB 2.0, the 3.0 works). Not sure if this could be related or not.
I'm also going to try using my USB M-audio music box to see if I can get sound through that, but if this is determined to likely be a motherboard/hardware issue, and not a PSU or other issue, I'll return the board.
Just finished my first build (ASRock 970 Extreme4, AMD FX-6300, Windows 8.1, Sapphire R9 270, Corsair 500CX PSU). The only issue is I can't get any sound at all, and both the rear and front panel audio ports act very strangely: ie. Realtek manager shows the rear analog ports greyed out but a few become lit up when I disable front jack detection, I also get notifications saying I've unplugged speakers when I've actually just plugged them in, etc.
I've done a few tests with new drivers, turning off and on HD Audio in UEFi, and so on, and I'm deciding whether to RMA the board back to ASRock. Before I do so, if possible I'd like to eliminate the possibility of this being a power issue, particularly as I'm only powering the machine with a Corsair 500CX and I've read this might be underpowered.
Since there are no other problematic symptoms with my machine as of yet, my question is whether there are any tests one can do or ways of telling if a lack of power might be responsible for the audio ports acting up. I did not mention it before, but one of the two front USB ports on the NZXT case also does not seem to work (it's the USB 2.0, the 3.0 works). Not sure if this could be related or not.
I'm also going to try using my USB M-audio music box to see if I can get sound through that, but if this is determined to likely be a motherboard/hardware issue, and not a PSU or other issue, I'll return the board.
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