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  • #1

    I have problem with my motherboard ASRock B85M-ITX

    Hi,

    I have a problem with my Desktop PC. Couple days ago in evening time I used my PC for a little while and I turned it off than. Next day I tried to turn it on but there was no power to turn the PSU on. I thought my PSU is finished, so I decided to get a new PSU (Corsair RM Series RM 1000 '80+ Gold' 1000W Power Supply) 5 years warranty so I won't be worried. But when I installed it and put in all cable to there places, but still no power. But I have Keyboard with a light in below, even Desktop is not powered, The keyboard light shows. It means there is a power but not turning on. I am confused. I have i7 the 4th and new hard drive and 16gb ram and graphic card 2gb. I am not sure what I do now! I am really lost! please help me

    I removed Graphic card and ram. I turn the power button, the fan was spinning for 2 sec and it stops. I also removed the CMOS and put it back and still same thing. Could it be the Motherboard faulty?
    Last edited by Ninjakiller1; 03-09-2014, 08:43 AM.
    Tags: None
  • #2
    Re: I have problem with my motherboard ASRock B85M-ITX

    How do I return back to Asrock to replace it for me

    Comment

    • #3
      Re: I have problem with my motherboard ASRock B85M-ITX

      Originally posted by Ninjakiller1 View Post
      How do I return back to Asrock to replace it for me
      ASRock > Support Request Form
      #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
      ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.


      #2 - Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

      Comment

      • #4
        Re: I have problem with my motherboard ASRock B85M-ITX

        This information I got:

        ASRock B85M-ITX

        i5 4570S

        G.Skill F3-1866C10Q-32GXL 16GB each is 8GB

        Corsair RM Series RM 1000 '80+ Gold' 1000W Power Supply (CP-9020062-UK)

        Windows xp

        LGA 1150 Fan

        Click image for larger version Name: IMG_0004.jpg Views: 1 Size: 134.7 KB ID: 754187
        Last edited by Ninjakiller1; 03-10-2014, 04:57 AM.

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        • #5
          Re: I have problem with my motherboard ASRock B85M-ITX

          Click image for larger version Name: IMG_0008.jpg Views: 1 Size: 151.3 KB ID: 754188

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          • #6
            Re: I have problem with my motherboard ASRock B85M-ITX

            ?

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            • #7
              Re: I have problem with my motherboard ASRock B85M-ITX

              In that gaggle of wires over your cpu cooler, none of them are stopping the cpu fan from spinning are they?
              #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
              ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.


              #2 - Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

              Comment

              • #8
                Re: I have problem with my motherboard ASRock B85M-ITX

                no, I removed everything, this is just picture that the cable close to fan but it was not before! when I put it them back I take far away from them

                Comment

                • #9
                  Re: I have problem with my motherboard ASRock B85M-ITX

                  Is the CPU cooler still secured by those pins that go through and lock behind the MB? Isn't that the mounting used on this board/cooler? Sorry, I lean AMD.

                  What you describe is like the board isn't seeing rpm on the sense wire, _or_ , the cpu is overheating and shutting down. Hence my q's.
                  #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
                  ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.


                  #2 - Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

                  Comment

                  • #10
                    Re: I have problem with my motherboard ASRock B85M-ITX

                    Originally posted by - wardog - View Post
                    Is the CPU cooler still secured by those pins that go through and lock behind the MB? Isn't that the mounting used on this board/cooler? Sorry, I lean AMD.

                    What you describe is like the board isn't seeing rpm on the sense wire, _or_ , the cpu is overheating and shutting down. Hence my q's.
                    When I press power button, the fan intact to motherboard spins for 2 and than stops, but nothing als. I spoke to Corsair who I bought the PSU, they instructed with guide. I have done all and nothing happening. They said that the motherboard is faulty. I done everything!


                    I also done Support Request Form for RMA and I got no reply for 2 days!

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