Asrock H87M Pro4, Wake on Lan dont work

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Re: Asrock H87M Pro4, Wake on Lan dont work

Actually after doing more research, seems that Intel Remote Wake does NOT work on Hibernate and Shutdown

4 Series Chipset Boards

Quote
Troubleshooting
Program does not wake computer
Possible causes and solutions to this problem include the following:
The PC does not support Intel RWT.

Intel RWT requires a wired Ethernet connection from the PC to the broadband modem/router to operate correctly. Make sure your Intel RWT supported PC is configured properly.
The PC may be in hibernate or shutdown preventing remote wake. Set PC to sleep mode. To manually put your computer to sleep: click Start, click the arrow next to the Lock button, and then select Sleep.

UnQuote

You're going by what is stated for an Intel 4 series chipset board, from the socket 775 era? That is pre-Windows 7. You're using an 8 series chipset, four generations later. The NIC chip on the Z87 and the I217 interface chip did not exist at the time of the 4 series chipsets.

This is an excerpt from the Release Notes for the latest Intel NIC driver, 18.7:

Power Management and System Wake
================================

Not all systems support every wake setting. There may be BIOS or Operating
System settings that need to be enabled for your system to wake up. In
particular, this is true for Wake from S5 (also referred to as Wake from power off). Which means it works on some systems.

Microsoft Windows 7 and Windows Server 2008 R2 do not support Wake on
directed packet. Systems with these operating systems will not wake on a
ping or other directed packet.

System does not wake when expected
----------------------------------
Under Microsoft Windows 7 or Windows Server 2008 R2, the system may not wake
when sent an ARP packet. Forcing your system into Home Networking mode
(instead of work or public mode) will resolve the issue. You can set the
network mode during install or from the Networking Control Panel.
However, if the network is disconnected and reconnected, and a DHCP server
is not available or if there is no default gateway defined, it appears to
the operating system that the network is undefined and the OS will reset
it to public.

Under Microsoft Windows 8 or Windows Server 2012, the system may not wake even
though Wake on LAN settings are enabled. Disabling Fast Startup in the
operating system should resolve the issue.

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Re: Asrock H87M Pro4, Wake on Lan dont work

It was listed under an active Intel Remote Wake introduction and support page which I assume it means that it's still a valid statement but you do have a point on the supported platforms ... strange why Asrock Support is also telling me that Remote Wake On is supported for SLEEP and HIBERNATE mode ONLY ..

You're going by what is stated for an Intel 4 series chipset board, from the socket 775 era? That is pre-Windows 7. You're using an 8 series chipset, four generations later. The NIC chip on the Z87 and the I217 interface chip did not exist at the time of the 4 series chipsets.

This is an excerpt from the Release Notes for the latest Intel NIC driver, 18.7:

Power Management and System Wake
================================

Not all systems support every wake setting. There may be BIOS or Operating
System settings that need to be enabled for your system to wake up. In
particular, this is true for Wake from S5 (also referred to as Wake from power off). Which means it works on some systems.

Microsoft Windows 7 and Windows Server 2008 R2 do not support Wake on
directed packet. Systems with these operating systems will not wake on a
ping or other directed packet.

System does not wake when expected
----------------------------------
Under Microsoft Windows 7 or Windows Server 2008 R2, the system may not wake
when sent an ARP packet. Forcing your system into Home Networking mode
(instead of work or public mode) will resolve the issue. You can set the
network mode during install or from the Networking Control Panel.
However, if the network is disconnected and reconnected, and a DHCP server
is not available or if there is no default gateway defined, it appears to
the operating system that the network is undefined and the OS will reset
it to public.

Under Microsoft Windows 8 or Windows Server 2012, the system may not wake even
though Wake on LAN settings are enabled. Disabling Fast Startup in the
operating system should resolve the issue.

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Re: Asrock H87M Pro4, Wake on Lan dont work

It was listed under an active Intel Remote Wake introduction and support page which I assume it means that it's still a valid statement but you do have a point on the supported platforms ... strange why Asrock Support is also telling me that Remote Wake On is supported for SLEEP and HIBERNATE mode ONLY ..

I would think that ASRock knows what the reality of this is with their hardware. Why systems are different in this regard I don't know.

The only thing I can think of is the different methods used to cause a WOL, which includes different packet types to make that happen.

You might be able to find something that helps you in the Release Notes file found on this Intel page:

https://downloadcenter.intel.com/Det...217-V&lang=eng