ASRock 100HT - parts for 2nd HDD missing - HELP please

[Bumble Bee]

I did lose the packaging for the PC and now I want to install a 2nd HDD, but the cables are gone

Does anyone can spare the set to install the 2nd drive, hopefully in Germany or Europe?

The SATA power cable is specific to the board.

Help is highly appreciated.

Bernie

[parsec]

Re: ASRock 100HT - parts for 2nd HDD missing - HELP please

That doesn't make sense to me. Power for any drive comes from the power supply itself, even if you are using old IDE ribbon cable drives. Is that a laptop or a mother board, the "100HT?

[Bumble Bee]

Re: ASRock 100HT - parts for 2nd HDD missing - HELP please

The 100HT is one model of the ASRock Mini PC series, not a notebook.
The motherboard is HM55-HT.

It has a SATA data connector and a power connecter (on the motherboard below the barcode), which is a white, small male connector with 4 pins in a row. So standard SATA power connectors do not work.
All ASRock Mini PCs have a cable set included for an additional 2,5 HDD. That is what I am looking for.



Bernie

[Bumble Bee]

Re: ASRock 100HT - parts for 2nd HDD missing - HELP please

Is ASRock support really monitoring this forum? I would be glad to get the information, how even to order a set!

A direct contact through the ASRock website with technical support generated no response either.

Positive about ASRock: Technical support replied and is looking for the parts.

ASRock support put the parts in the mail

This was an excellent support experience.

Subject closed.

[Luojie]

Re: ASRock 100HT - parts for 2nd HDD missing - HELP please

Hi, should I start a new thread, as I have exactly the same problem, but I bought mine from eBay and the seller has no included the cables. I have a new 1tb drive and no way to fit it. Can I purchase these cables anywhere please?

[- wardog -]

Re: ASRock 100HT - parts for 2nd HDD missing - HELP please

Hi, should I start a new thread, as I have exactly the same problem, but I bought mine from eBay and the seller has no included the cables. I have a new 1tb drive and no way to fit it. Can I purchase these cables anywhere please?

I would do as Bumble Bee did in the post DIRECTLY above yours. Contact ASRock Technical Support and inquire.

[Luojie]

Re: ASRock 100HT - parts for 2nd HDD missing - HELP please

I would do as Bumble Bee did in the post DIRECTLY above yours. Contact ASRock Technical Support and inquire.

Thank you for the link, I have done as you said, much appreciated.

[Luojie]

Re: ASRock 100HT - parts for 2nd HDD missing - HELP please

I would do as Bumble Bee did in the post DIRECTLY above yours. Contact ASRock Technical Support and inquire.

Asrock sent me the cables, I am over the moon, I've never had service like that before. I always ... NO, I used to buy Dell, but will in future buy Asrock machines.
I had their very last cables for this machine, and they didn't even flinch, that's what I call service.

I desperately needed the cables, as I'm a freeware writer, and it's vital that I keep regular backups. I use my freeware to help charities.
The machine is so quiet in use, anyway, thank you everyone for all your help.

[- wardog -]

Re: ASRock 100HT - parts for 2nd HDD missing - HELP please

I've never had service like that before. I always ... NO, I used to buy Dell, but will in future buy Asrock machines.

While they don't participate here in the forum that much they are rather responsive when contacted directly.

Thank you for the heartening words concerning your experience. It's reassuring to hear that.