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I thank you for this forum, I did several searches and couldn't find what I needed.
I have been with Verizon DSL for a couple yrs and although I had a DSL warranty plan with them, when the Westel 327 went out they didn't have any replacements, so they said I had to buy one, and I purchased this 2 wire 1800hg. Didn't come with software............
I just spent about 5 fruzztrating hours trying to get it to do its thing.
I feel like I am running with scissors in a blindfold after today.
I would reboot the puter and 2wire modem/router AIO and when the 2wire starting coming up, the power and LAN lights are consistent...says I am connected (yeh right)..but the broadband light flashes and flashes..............(all today I could never get to the config page).
*I called Verizon and talked to five people over 1.5 hrs, all kept transfering me, and saying I needed to call a number. I called the number and it was ATT....not even close to VERIZON. 2wire is closed on the weekends I found out after calling 8 times trying to get them.*
After a couple minutes of the Brndbd light flashing, it reboots, all by itself......vicious cycle. Power is good from the surge bar and wall.
The topper was I went to reset it with the button, and I have a HOLE not a button. Don't know where this 1800hg had been before, (was advertised new) but the button is gone, not in the box or anything.
Am hoping for a replacement.
Now after all this, if I still have you, dear reader LOL, I really need to know what is going on with the light flashing, the rebooting by itself, and any thing else you can shine my way..in anticipation that I can get the replacement up and going with minimal time spent. I think I put in my investment today of time.
After a wasted afternoon, I am REAL ready for a couple cold ones.......
PS I am a contractor, not completely savvy on the tech end, so I appreciate the layout of everything if you can.
Much deep thanks
I have been with Verizon DSL for a couple yrs and although I had a DSL warranty plan with them, when the Westel 327 went out they didn't have any replacements, so they said I had to buy one, and I purchased this 2 wire 1800hg. Didn't come with software............
I just spent about 5 fruzztrating hours trying to get it to do its thing.
I feel like I am running with scissors in a blindfold after today.
I would reboot the puter and 2wire modem/router AIO and when the 2wire starting coming up, the power and LAN lights are consistent...says I am connected (yeh right)..but the broadband light flashes and flashes..............(all today I could never get to the config page).
*I called Verizon and talked to five people over 1.5 hrs, all kept transfering me, and saying I needed to call a number. I called the number and it was ATT....not even close to VERIZON. 2wire is closed on the weekends I found out after calling 8 times trying to get them.*
After a couple minutes of the Brndbd light flashing, it reboots, all by itself......vicious cycle. Power is good from the surge bar and wall.
The topper was I went to reset it with the button, and I have a HOLE not a button. Don't know where this 1800hg had been before, (was advertised new) but the button is gone, not in the box or anything.
Am hoping for a replacement.
Now after all this, if I still have you, dear reader LOL, I really need to know what is going on with the light flashing, the rebooting by itself, and any thing else you can shine my way..in anticipation that I can get the replacement up and going with minimal time spent. I think I put in my investment today of time.
After a wasted afternoon, I am REAL ready for a couple cold ones.......
PS I am a contractor, not completely savvy on the tech end, so I appreciate the layout of everything if you can.
Much deep thanks
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