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Ok, so this is the single biggest problem I've ever had with my
computer. I've spent countless hours talking to people and trying to fix it
on my own without success. Hopefully someone out there can help in some
way.
Here's the scoop.
I have a Sony VAIO desktop. PCV-RX860 or something. I did a complete
reinstall of Windows XP pro last week, partitioning the C drive and
leaving my other internal hard disk untouched. (the install was not from
Sony's system restore CD, it was a stand alone Windows XP disk). At
first glance everything seemed ok. Then i noticed the issues:
1) I have no sound. I immediately downloaded the driver for the
Yamaha audio device that Sony's website provides. After running the .exe to
install the driver my computer restarted and the device became present
in the device manager. However, still no sound. If I go to
Start>...Accessories>Entertainment and click on the little volume/audio tab I get an error message; it tells me that "there are no active mixer devices"
and that I should go to Add printer/hardware....which leads me to the
next dead end. The computer can't detect anything when I try to add new
hardware. In my device manager there are several yellow question marks
with tiny exclamation points. I'm assuming that one of these "unknown
devices" is my sound card (which may or may not be onboard). I've
paged through numerous forums looking for solutions to this problem...this
one (http://www.pcbanter.net/showthread.php?t=732035 near the bottom) seems to solve the problem by identifying an .inf file in the Windows system32 folder and physically altering the lines of code. Unfortunately for me i doesn't seem to exist on my computer.
2) Some of my USB ports aren't working.
3) My computer no longer recognizes that it is a Sony. I can't use the Sony Recovery disks that I now have, it tells me that the utility is not for this computer...also I can't update my DVD-R/W drive with firmware because of the same issue.
I've tried a bunch of stuff to fix this problem....any suggestions to get this discussion going would be much appreciated. I need a GURU!!!!!!
computer. I've spent countless hours talking to people and trying to fix it
on my own without success. Hopefully someone out there can help in some
way.
Here's the scoop.
I have a Sony VAIO desktop. PCV-RX860 or something. I did a complete
reinstall of Windows XP pro last week, partitioning the C drive and
leaving my other internal hard disk untouched. (the install was not from
Sony's system restore CD, it was a stand alone Windows XP disk). At
first glance everything seemed ok. Then i noticed the issues:
1) I have no sound. I immediately downloaded the driver for the
Yamaha audio device that Sony's website provides. After running the .exe to
install the driver my computer restarted and the device became present
in the device manager. However, still no sound. If I go to
Start>...Accessories>Entertainment and click on the little volume/audio tab I get an error message; it tells me that "there are no active mixer devices"
and that I should go to Add printer/hardware....which leads me to the
next dead end. The computer can't detect anything when I try to add new
hardware. In my device manager there are several yellow question marks
with tiny exclamation points. I'm assuming that one of these "unknown
devices" is my sound card (which may or may not be onboard). I've
paged through numerous forums looking for solutions to this problem...this
one (http://www.pcbanter.net/showthread.php?t=732035 near the bottom) seems to solve the problem by identifying an .inf file in the Windows system32 folder and physically altering the lines of code. Unfortunately for me i doesn't seem to exist on my computer.
2) Some of my USB ports aren't working.
3) My computer no longer recognizes that it is a Sony. I can't use the Sony Recovery disks that I now have, it tells me that the utility is not for this computer...also I can't update my DVD-R/W drive with firmware because of the same issue.
I've tried a bunch of stuff to fix this problem....any suggestions to get this discussion going would be much appreciated. I need a GURU!!!!!!
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