Hello. We purchased a new LIAN LI PC-7FN USB 3.0 from Newegg. The case was in one piece (no dents, the box was intact, etc), so we unboxed the case, and discarded the shipping box. When we started the build project using that case, we opened up the case and found ZERO internal hard drive trays. We contacted Newegg and they were utterly useless. They offered a $10 credit - what good is a $10 credit on a $110 case that is useless without the proprietary hard drive trays?
I filled out the "contact us" page on the Lian Li website, and a week later, still no response.
Geeesh, are we just supposed to eat a useless $110 case? We're a public library, we don't have that type of money to throw away.
Somebody, anybody, please tell me how to get the missing internal hard drive trays.
update: we ordered the case (along with $8,000+ of computer parts) on June 18th, 2013 and found the problem July 2nd, 2013 and have got nadda from either Newegg or Lian-Li as of July 15th 2013.
Thanks,
Tom S. - Network Engineer - Montrose Regional Library District.
I filled out the "contact us" page on the Lian Li website, and a week later, still no response.
Geeesh, are we just supposed to eat a useless $110 case? We're a public library, we don't have that type of money to throw away.
Somebody, anybody, please tell me how to get the missing internal hard drive trays.
update: we ordered the case (along with $8,000+ of computer parts) on June 18th, 2013 and found the problem July 2nd, 2013 and have got nadda from either Newegg or Lian-Li as of July 15th 2013.
Thanks,
Tom S. - Network Engineer - Montrose Regional Library District.
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