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  • Issue with Gigabyte

    Hello, I have been building simply PC, but I have been receiving an error due to incompatibility in motherboard and ram(i think) sudden shutdown or monitor going to sleep and cpu hang

    here's the specs
    • intel i5-7500
    • gigabyte GA B150M-D3V
    • 2XDDR4 8GB-2400GHZ
    • Silverstone Strider st50f 500w
    • monitor 24 inches
    • kingston nvme 500gb

    I've tried to fix the issue and sometimes randomly sleep the monitor and hang again, so i think might be possible ram//

    Is it the CPU cant handle 24inches ?? Or the ram 2400ghz changing the frequency into 1600ghz still get an error??

  • #2
    No answer? Hope that someone can help me solve my problem

    Comment


    • #3
      Let me throw in what I have experienced before though not with GG MoBo then.

      A. Check if your power supply is enough. Yours is 500W, maybe you are using close to 500W and sometimes exceed that causing the SD? Reduce power usage over a day and see if it still shuts down.

      B. You mentioned RAM. If you have spare RAM, swap them and see.

      Good luck!

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      • #4
        It sounds like you might be dealing with a compatibility issue between your motherboard and RAM. The Gigabyte GA-B150M-D3V motherboard supports DDR4 RAM up to 2133 MHz natively. Your RAM is 2400 MHz, which could be causing instability. Here are some steps to troubleshoot and potentially resolve the issue:

        1. Check BIOS Settings: Ensure that your BIOS is up to date. Sometimes, BIOS updates can improve RAM compatibility and stability. You can find the latest BIOS for your motherboard on the Gigabyte website.

        2. Adjust RAM Speed: Try setting the RAM speed to 2133 MHz in the BIOS. This matches the motherboard's supported speed and might resolve the instability.

        3. Test RAM Modules: Run a memory test using software like MemTest86 to check if the RAM modules are faulty. This can help identify if the problem is with the RAM itself.

        4. Single RAM Module: Try running the system with just one RAM module to see if the issue persists. If it runs stable with one module, then the problem might be with the dual-channel setup or one of the modules.

        5. Power Supply Check: Although less likely, ensure your power supply is providing stable power. A 500W power supply should be sufficient for your setup, but it's worth checking for any power delivery issues.

        6. Monitor and GPU: The CPU can handle a 24-inch monitor without issues, so the problem is not related to the monitor size. If you have a dedicated GPU, make sure it's seated properly and its drivers are up to date.

        If none of these steps resolve the issue, you might need to consider getting RAM that runs at 2133 MHz to match the motherboard's supported speed.​​

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