Random reboot - X570 Aorus Xtreme + 5950X

[Supernaut]

Yeah , this is a weird one and its happening to me. With it normally resetting in such a low powered state, I can see a microcode fix being implemented via a newer AGESA release. I like many others, are seeing reboots when idle or when the monitor has went to sleep. You can game for hours and be absolutely fine. Maybe the voltage is dropping too low for one of the cores and its creating an unstable session resulting in a reboot.

Id be interested to see a poll on how many people are facing this issue using PBO and auto settings as opposed to those who are setting a fixed vcore on the CPU.

[Dark Clown]

I'm still seeing random reboot when monitors are in standby on the latest F31 bios (the second F31). If I have a game running it can run for hours no issues but once the monitors shutoff it is a matter of time before the system restart. This is sounding like people are needing to RMA their CPU? WTF

P.S. for RMA do I need to contact the seller or AMD direct?

[Tonytigerz]

Same issue.

Got my new CPU just before Christmas but i fear its faulty (Reading on other forums , people have been RMA the CPU which seems to have resolved the issue)

X570 Aorus Elite F31 bios (released yesterday) tried F30 also
5800x
2x16GB Corsair DDR4 Vengeance LPX Black (3600) CAS 18-22-22-42 1.35V
Palit GTX 1070TI (hopefully will upgrade to a 6800xt when i can actually buy one)
Sabrent 1TB Rocket 4 plus
SB AE-5
Corsair H105 AIO
SuperFlower Leadex GOLD 850W Fully Modular "80 Plus Gold" Power Supply

Getting Random black screen reboots (at least 6 times a day , its very random), usually under light loads (browsing etc) and in games.This is with stock bios setting (load optimized defaults) and with XMP disabled (does not make any difference).Checking Event Viewer will show the whe 18 ,bus interconnect error (does not always report this on every reboot).

The only way i am stable is a manual all core overclock to 4.5 @1.272 which is 100% stable with XMP on.Tested with cinebench (ran for two hours and gaming all day etc)

Temps are fine with my Corsair H105

I would have thought it should be stable with stock bios settings.I upgraded from a nice and stable 4770k so this is a bit of a let down.Not sure if i should RMA the CPU or wait for a Miracle bios fix?


I have Tried turning of the c-state did not help , i spent way to much time trying different bios options over Christmas , on the bright side i have learnt a lot regarding these new AMD CPU's.Last AMD CPU i had was the FX chip i think Circa 2010.


Also when i initially set up everything with stock bios settings , and ran cinebench for 2 hours it was stable (with XMP on) its only when i started to do light tasks like browsing and some gaming i started to see the instability.Even starting steam caused it to black screen and reboot! Another fix that worked was to disable PBO which is not ideal.


I am hoping a new bios with 1.1.9.0 AGESA will fix these instability issue people are having , noticed MSI have released a Beta for there boards....

[LAA]

I flashed F31 this morning and fingers crossed, all looking good so far. No WHEA errors, which I would have had by now usually and no restarts today, of which I was typically getting 1/2 a day.
Using all stock settings except XMP at 3600 and disabling hot swap for SATA.

[gargvarun041]

Same problem with X570 AORUS MASTER v1.0 and F31L with a 5950X. I had a 3950X and when I replaced it with a 5950X I started getting random reboots after 2-3 days while idle (not during a game). Using 4x8GB 3600 memory.

[LAA]

I got same issue with 5950x, x570 Aorus Master, Ripjaws V 2x 16GB 3600, RTX 3090, 1000W PSU.

I just seem to randomly get a black screen and reboot, had it during gaming and had it while simply browsing the internet.

I've tried resetting BIOS setting, reinstalling chipset driver, changing power plan to balanced, changing PBO settings. The last is my latest in efforts to fix it, no restart yet but I saw WHEA error 19 appear still. The OS installation was already clean when I got the CPU/MB.

Hoping BIOS update will fix it.

[stasio]

Guys,
I got Test BIOS for X570 Master with +600 AutoOC / Boost Override.
Who want to try can PM me.

[Rod30]

Just an update to this - the latest F31 betas with the AGESA 1.1.1.0 D fixed the random reboot issues for me with the 5950X. I never had the WHEA error issues or BSODs at load though - only spontaneous reboots at idle.

[Deepcuts]

Leaving this here. Might help someone decide.
Bought another Ryzen 5950X.
Replaced the old 5950X with the new one and everything is stable so far for almost one week. At stock BIOS defaults and with XMP 3600.

[Dark Clown]

I'm on a 5900X and Aorus Master X570. My system reboots after the monitors are turned off. Then sits fine at the login screen with the monitors off. I can't leave my computer with any unsaved worked because it will reboot. All of the BIOS versions I've tried have not helped.

[AlexanderShirshov]

Everything is still fine. So I think if you experiencing random reboots with Ryzen CPU, you should try obvious things first - disable all overclocking (CPU, RAM, GPU), install clean OS. If problem persists, then it's highly likely caused by faulty CPU.

[AlexanderShirshov]

First time I installed my 5950X problem started happening few days later, please keep us posted in about a week see if everything still works ok.

Ok, if everything goes well I will also post later.

With my previous 5950X I also not experienced any issues in first week. But I tested new CPU on the same everything. Same hardware (except CPU of course), BIOS version and settings, workload. Just clean Windows 10 install and script which starts and stops Firefox repeatedly with 10 seconds delay. With previous CPU it was almost guaranteed reboot in one hour, usually much quicker. No reboots with new CPU. So I see no way how it can be anything else than just degraded CPU in very short amount of time.

[Alvy]

First time I installed my 5950X problem started happening few days later, please keep us posted in about a week see if everything still works ok.

[AlexanderShirshov]

It was not easy, but finally my CPU is replaced under warranty. No more reboots for now, if something strange happens I will come back and write another post here. So looks like my guess was right, it's the same problem as with previous gen Ryzen CPUs and 5950x should just work even with current BIOS. Maybe it's possible to somehow workaround even faulty CPU with tricky BIOS settings or some updates, but I think it's not a proper solution to hardware problem.

[nevcairiel]

My main problem currently is that I can't even get a proper response from AMD Warranty. Its been 10 days since I submitted my ticket, and all I got was automated responses that its been assigned to new people. This support is BS.