Gigabyte GA-X99-UD4 and GeForce GTX970 Gigabyte WindForce is incompatible

[SENTANO]

1. MB - Gigabyte GA-X99-UD4 Socket 2011-3, Intel X99, 8xDDR-4, 7.1CH, 1000 Mbit /s, USB3.0, ATX, Retail, rev 1.0, Bios f9g.
2. Memory - 16Gb DDR4 2400MHz G.Skill Ripjaws 4 (F4-2400C15Q-16GRK) (4x4Gb KIT) 16384 MB, DDR-4, 19200 MB / s, CL15-15-15-35
placed in slots - 1/3/5/7 (grey color)
3. Proccesor - Intel Core i7 - 5930K OEM Socket 2011-3, 6-core, 3500 MHz, Turbo: 3700 MHz, Haswell-E, Cache L2 - 1536 KB Cache L3 - 15360 KB, 22 nm, 140 W Cooler - Cooler Master V8 GTS (RR-V8VC-16PR-R1), Thermal interface Gelid
4. Video card - GeForce GTX970 Gigabyte WindForce 3X PCI-E 4096Mb (GV-N970WF3OC-4GD) PCI-E 3.0, kernel - 1114 MHz, Boost - 1253 MHz memory - 4096 MB GDDR5 7000 MHz, 256-bit, 2xDVI, HDMI, 3xDisplayPort, Retail rev1.1
5. Case - Cooler Master Haf X, 4 fans on the case, blowing 2/2 blow-out, Power supply is horizontal
Antec TruePower Quattro <tpq-1200> 1200W ATX (2 years)
6. HDD - 256Gb SSD Samsung 850 Pro Series (MZ-7KE256BW)


After assembly of the components listed top the system refuses to run - gives a single signal as Speaker under normal load and then 5 more short beeps.
The original version of the installation with an error memory has not been confirmed - the sound of an error where the other (constant short beeps).
Perhaps some sort of problem with the video becasue thу system works with old videocard GTX 470.
The strange thing is that my friend has absalutly the same config with the same videocard rev1.0 and it is working...</tpq-1200>

[profJim]

Re: Gigabyte GA-X99-UD4 and GeForce GTX970 Gigabyte WindForce is incompatible

Welcome to the forum.

Several things that you can try:

1. check the PCIE contacts on your video card for any signs of damage
2. check the PCIE slots for signs of damage or leftover debris
3. triple check that your GTX 970 is fully seated in the PCI-E slot from front to back
4. try using different power supply cables to your video card
5. if your GTX 970 has a dual bios switch, set the bios switch to the 2nd bios position
6. install your GTX 470 video card, go into the bios and set PCIE_1 and PCIE_2 to gen 2 instead of gen 3 (page 53 in your motherboard user manual)
   remove the GTX470 and install the GTX 970 in the PCIE_1 slot
7. if the video card doesn't work, install the GTX 970 in the PCIE_2 slot and test again
8. test your GTX 970 in your friend's system and test your friend's GTX 970 in your system
9. test with a different power supply

[SENTANO]

Re: Gigabyte GA-X99-UD4 and GeForce GTX970 Gigabyte WindForce is incompatible

profJim, thank you

Several things that you can try:

1. check the PCIE contacts on your video card for any signs of damage
   1. Evrething is ok
   
   
2. check the PCIE slots for signs of damage or leftover debris
   1. Evrething is ok, and also tried different slots
   
   
3. triple check that your GTX 970 is fully seated in the PCI-E slot from front to back
   1. I do it numerous times :)

1. try using different power supply cables to your video card
   1. Tried, it don't help
   
   
2. if your GTX 970 has a dual bios switch, set the bios switch to the 2nd bios position
   
3. install your GTX 470 video card, go into the bios and set PCIE_1 and PCIE_2 to gen 2 instead of gen 3 (page 53 in your motherboard user manual)
   remove the GTX470 and install the GTX 970 in the PCIE_1 slot
   1. tried and it don't helps :(
   
   
4. if the video card doesn't work, install the GTX 970 in the PCIE_2 slot and test again
   1. Still don't work
   
   
5. test your GTX 970 in your friend's system and test your friend's GTX 970 in your system
   1. Not working
   
   
6. test with a different power supply
   1. Don't help. tried 650W and 1000W

[profJim]

Re: Gigabyte GA-X99-UD4 and GeForce GTX970 Gigabyte WindForce is incompatible

Your welcome.

5. test your GTX 970 in your friend's system and test your friend's GTX 970 in your system

1. Not working

I assume that your reply means that your video card doesn't work in your friend's system.
Does your reply also mean that his GTX 970 does not work in your system?

From your description in your first post, it looks like you have the rev 1.1 GTX 970 and that your friend has the rev 1.0 GTX 970.

[SENTANO]

Re: Gigabyte GA-X99-UD4 and GeForce GTX970 Gigabyte WindForce is incompatible

profJim,

Yes, it doesnt work in both my and my friend systems.

So the problem solved I have changed the card in the shop i bought it and now its working!

Thanks for help, It's help me to explain all the issues to shops support and get fast cahnge!

[profJim]

Re: Gigabyte GA-X99-UD4 and GeForce GTX970 Gigabyte WindForce is incompatible

I'm glad to hear that your system is now working.

It sounded like your GTX 970 video card was defective but it takes a bit of work to narrow down the problem.

From the reviews that I've seen it looks like your GTX970 is a little bit more powerful than my GTX 460 SLI setup.

[SENTANO]

Re: Gigabyte GA-X99-UD4 and GeForce GTX970 Gigabyte WindForce is incompatible

Yep, there are lots of problems with the newest gigabite hardware in the shop. There were 3 more people with MB and video produced by gigabite who wants to return it because of it's not working.

About the your gtx460 sli:
My card has a litle bit more memory and also consume less power and produce less TDP

[profJim]

Re: Gigabyte GA-X99-UD4 and GeForce GTX970 Gigabyte WindForce is incompatible

My SLI setup when overclocked to 900MHz has similar performance to your single GTX 470 video card.

My GTX 460 cards are like comparing a bi-plane to a supersonic jet fighter.

Enjoy your new card!