Welcome to GIGABYTE Technical Support!

[wazza300]

Re: Welcome to GIGABYTE Technical Support!

tried with another keyboard? when you flash with q-flash makesure that you dont keep dmi pool data,see if that helps

[bogus83]

Re: Welcome to GIGABYTE Technical Support!

I have tried with multiple keyboards- initially I was using a Logitech Wireless Illuminated Keyboard, which I was surprised to find working in the system setup menu. When I couldn't get into the boot menu with F12, I removed the wireless "Unifying Adapter" and tried again with an older USB Logitech keyboard. I also tried a brand new generic Dell USB keyboard with the same results. I'll try flashing without keeping DMI data now.

Update: Flashing without DMI data does not appear to have had any effect.

Additionally, I can confirm that it is not a keyboard issue, because I can hit F12 in the system setup screen (which is the key for "Load CMOS from BIOS". F8 allows mhe to enter Q-Flash, F10 brings up the "Save and Exit Y/N?" dialog, and F11 prompts me to Save CMOS to BIOS. All of these buttons work with all three keyboards that I have (I tested each one to be sure).

Any other ideas?

[wazza300]

Re: Welcome to GIGABYTE Technical Support!

tried booting up in safe mode? tried system restore with the windows disk/dvd?tested another hdd just incase its failed?
try Xpadder.com if that software was the cause

[bogus83]

Re: Welcome to GIGABYTE Technical Support!

Please see my previous posts. I cannot boot into Safe Mode, the system doesn't even get that far. I cannot load the Windows 7 disk because I cannot get ANYTHING to boot- HDD, CD, DVD, or USB flash drive. I cannot boot any other hard drives either, and I have tried using a hard drive loaded with Ubuntu which is bootable (and working on another computer).

I don't get a boot error when I start the computer. After the POST shows the devices that it detects (including my HDD's and DVD drive) the screen goes blank and stays that way. All devices have power and all fans are running when this happens. This is the same whether all devices are connected, one HDD at a time, or none at all.

Just in case I'm not describing this well, let me put it another way: if I disconnect all of my hard drives, the DVD drive, and unplug all USB devices, the system bootup process is the same. The POST completes, and the screen goes blank, and nothing else happens. Wouldn't you normally get "Hard drive not found" or "No boot device found" or something similar if nothing was connected? And wouldn't the system display an error message if a boot file was corrupt or missing, or if the HDD was bad and it couldn't find a boot file?

It seems to me that the system isn't even getting to the point where it tries to boot from a device. It shows physical connectivity during the POST and then completely fails to proceed.

[wazza300]

Re: Welcome to GIGABYTE Technical Support!

yes sorry i didnt flick back to previous comments,you could try leaving cmos/mb batery out overnight just to be 100% sure,i cant think what else it could be other than a faulty mb? idk

[bogus83]

Re: Welcome to GIGABYTE Technical Support!

No worries. I did try removing the battery and shorting the terminals.

Do you know what part of the motherboard is responsible for initializing the boot process? Is there any kind of diagnostic tool I could use for this board?

[wazza300]

Re: Welcome to GIGABYTE Technical Support!

i dont know,does it show the list of devices before it goes to windows bootup? are you running in ide mode not ahci?

[bogus83]

Re: Welcome to GIGABYTE Technical Support!

It does show the list of connected devices correctly, but it doesn't actually get to the Windows bootup at all. Also, in the CMOS Setup tool it shows the devices and the correct capacity amount. I have tried using both IDE and AHCI modes.

[artdrivers]

Re: Welcome to GIGABYTE Technical Support!

You may want to remove the CPU and check all the pins. The pins have different functions. Other than that I'm thinking time for a new motherboard. Although that's just what I think. I don't want to appear misleading. The motherboard seems a little aged from what I've seen in your post #1136. I would be starting there too. I hope you backed up your data. New motherboards usually require clean installs for Windows to work properly.

http://www.newegg.com/Product/Product.aspx?Item=N82E16813128433&cm_re=p45-_-13-128-433-_-Product

Then again I don't know if you should stay with a socket 775 or upgrade to the I5 or I7?

[bogus83]

Re: Welcome to GIGABYTE Technical Support!

My system is a bit older than I thought, I found the NewEgg invoice from 12/29/2007!

If it's either bad processor or motherboard, it's time to upgrade. So much for investing my holiday bonus... but at least I'll have some shiny new toys for Christmas!

Thanks for all the help.

[Warlocke]

[Lsdmeasap]

Re: Welcome to GIGABYTE Technical Support!

Does it always show DC on the debug code LED?

Does this happen with no BIOS changes, I mean just Optimized Defaults loaded?

What BIOS are you using? Maybe you should update if it is an older version, if you do please use Qflash to update and be sure you disable "Keep DMI Data" in Qflash before you flash.

Here is a guide on how to flash

http://forums.tweaktown.com/gigabyte/27576-bios-flashing-how-qflash-guide.html

And here is the latest BIOSes

http://forums.tweaktown.com/gigabyte/28441-gigabyte-latest-bios.html

[hellcomer52]

Re: Welcome to GIGABYTE Technical Support!

hey guys just wondering do you know what the post error f7 means im using an x58a-ud5 motherboard thanks.

[Lsdmeasap]

Re: Welcome to GIGABYTE Technical Support!

F7 could be 7F

2b
When the system powers on and the Debug LED shows the usual POST code sequence but hangs on 2b or you get a beep code as soon as the sequence reaches 2b, then the Mainboard cant detect your Videocard properly. Note that the POST code sequence might not halt at 2b but continue, so the final POST Code it displays could be FF, 00 or 7F which means the Maiboard booted, entered BIOS, or OC recovery kicked in and is waiting for Input to enter BIOS. Since the Videocard couldnt be detected properly you will only see a black Monitor and either 2b, FF, 00 or 7F. Check if there is something wrong with the Videocard, the PCIE slot or BUS, the Monitor or monitor cable. Turn the Monitor on and off, switch the Monitor cable from one D-SUB or DVI plug to the other in case your Videocard has two. If this doesnt help then reboot and load the optimized defaults. If that doesnt help either try another Videocard if possible, or try the Videocard in another system to make sure its working properly. Try another monitor or try the Monitor on another System.

7F
When the system detects that a critical error happened during the last boot attempt or several boot attempts failed, so OC recovery kicked in. There should be a message displayed on the Display informing you that OC revocery kicked in and that its waiting for your input to enter BIOS. If you cant see this message cause your Display stays black, please check the description for POST Code 2b.

[Isabelxxx]

Re: Welcome to GIGABYTE Technical Support!

Hi,

While my mob already has a fantastic onboard audio solution I decided to give a try to a dedicated card; my specs:
GA-EX58 extreme (last bios)
i7 920
GTX 260
Asus Xonar D2 (PCI version, not PCI-EX)

I have just bought an Asus Xonar D2 audio card to fully enjoy some feature in a 5.1 configuration, or at least that was my idea.

Well the problem has come when I have installed the new card (disabling the azalia codec in Bios, uninstalling old drivers, etc.)... while I can fully assure that there is not a software/hadware conflict neither a wrong installation I experiencing only problems.

As soon as I reproduce any sound file or source I can clearly hear distortions, artifacts, glitchs or delays in the sound. Really a pity considering I had not any problem with your onboard chip.


Then I decided to take a look at the official Asus web & forumsas well as in Google in order to find a solution. I found it:

1.It seems to be a common problem in any Asus audio card. 4.0, 5.1 & 7.0 configurations are totally bugged. Related to drivers issues. While I have found thousands of posts in the Official forums (not here) reporting these problems I have not found any solution neither answer by the Asus Support department. A shame.... I have been force to use unofficial drivers to have an acceptable management of a HQ audio card.


2.The problem (or my problem) is related to DCP or PCI latency. Reading some post and documentation I discovered that the problem could be related to extreme PCI latency.
I have downloaded this program: DPC Latency Checker

Just to see that my constant stutters and delays are provoked by periodic peaks in the latency:


Testing any audio source with MPC I can identify the sound stutters & delays every time I see a peak in the program.

And here the question: while the general info I have found in the web and the program documentation leads the user to find the problem in already installed devices or drivers I have not been able to identify the problem.
99% sure that the problem is not here; I have disabled all, and I have said "all", the devices that can be disabled in windows to identify the problematic driver/device without results.

So I can only try to find the solution in the Bios configuration.
The Onboard audio is disabled, I'm using raid config for my HDDs (not sure if it could be a problem) and I have tried to disable on bios any other device one by one (Lan, usb, firewire, ...) in order to isolate the problem. No result.
So if disabling those non PCI-friendly devices/drivers in the SO and the Bios is not working maybe the problem is related with the PCI latency itself or a wrong config. in bios.

Here I ask you to know if there is some setting which could be provoking the problem.
Also I would like to know if there is a way to set the PCI latency on bios because the PCI latency tool is not working for me in windows (instant crah) so I can not set it by hand to try a possible workaround.


I hope someone can help me because I'm really astonished with Asus Support & High quality audio card no-quality and after their non-helpful answer my unique possibilities are the search of a solution by myself or -if possible- returning the audio card to the shop.


Thank you so much, Isabel.