asus 380x strix 0db + asrock extreme 4 z77 = no post error 62. Boots fine with onboard chipset

[pricelessbrewing]

My old card was getting fragments and showing it's age (6870). Finally died last week, so I ordered a new card, swapped them out once it arrived. Not sure if this is an issue with mobo compatibility, bios, or chipset or an issue with the graphics card.

installed card, booted, installed drivers, rebooted. surfed the web a bit then I started a game, pc crashed before the game launched, rebooted pc. Tried again, same result. Tried one more time, now I get error 62 whenever the card is installed.

Cleared cmos, moved ram around. Tried with 1 stick. Tried both pci 3.0 slots. Will not post to uefi, cannot access bios when card is installed.

Will post, and boot, using onboard graphics chipset. Tried bare necessities, removed keyboard, mouse, hdd, sdd, all usb peripherals, 1 stick or ram in each of the 4 slots (both sticks). Cleared cmos repeatedly. No post, and no boot with card. Please help.

Other postings of my issue:
asus 380x strix 0db + asrock extreme 4 z77 = no post error 62 - Asus - Graphics Cards

[odiebugs]

Re: asus 380x strix 0db + asrock extreme 4 z77 = no post error 62. Boots fine with onboard chipset

If your specs are correct you have the first BIOS / UEFI, 1.20, Using your onboard graphics, update to at least 2.80, now run a graphics uninstaller and removed the AMD drivers.

Use "instant flash" for updating BIOS/UEFI

Now after rebooting a few times because you were cleaning out drivers, clear CMOS and go into BIOS and make your settings, now power off and insert the card and try.

If you still can't post send ASrock a support ticket with the model of the new card, maybe they will send you a modded updated BIOS.

[pricelessbrewing]

Re: asus 380x strix 0db + asrock extreme 4 z77 = no post error 62. Boots fine with onboard chipset

Thanks for the advice.

I did a bios update to 2.90 this morning. Still having the issue. I don't recall if I cleared the cmos so'll give it another try when I get home.

I ordered a new card, 390, since there's a nicely priced sapphire for $25 more than the 380x I'm dealing with now. I'll be doing an return on the 380x regardless.

[profJim]

Re: asus 380x strix 0db + asrock extreme 4 z77 = no post error 62. Boots fine with onboard chipset

Some video cards have a two position bios selector switch.

I've seen several occasions where a video card doesn't work if this switch is not fully in the #1 or #2 position.

I don't know if you Asus card has a bios selector switch but some of the Sapphire video cards do have this feature.

[pricelessbrewing]

Re: asus 380x strix 0db + asrock extreme 4 z77 = no post error 62. Boots fine with onboard chipset

Some video cards have a two position bios selector switch.

I've seen several occasions where a video card doesn't work if this switch is not fully in the #1 or #2 position.

I don't know if you Asus card has a bios selector switch but some of the Sapphire video cards do have this feature.

I'll check, but I've never encountered this before. Is this a physical switch on the card that needs to be changed, on the pci-e slot on the mobo, or a digital selection to make in the uefi bios?

[profJim]

Re: asus 380x strix 0db + asrock extreme 4 z77 = no post error 62. Boots fine with onboard chipset

Some video cards have a physical, 2 position dual bios switch.

The image below shows a bios switch for a 6950 video card.




Some newer video cards might have a push button control for their dual bios selection.

[pricelessbrewing]

Re: asus 380x strix 0db + asrock extreme 4 z77 = no post error 62. Boots fine with onboard chipset

Alright, I looked for a switch and button and don't see anything. Also checked on Asus' website for this mde, newegg and a couple other retailers for the specs, no mention of a bios selector of any sort.

I'm just hoping the new card will work when it arrives and it won't be a mobo or psu issue.

[profJim]

Re: asus 380x strix 0db + asrock extreme 4 z77 = no post error 62. Boots fine with onboard chipset

FYI: SAPPHIRE NITRO Radeon™ R9 390 8G D5

Dual BIOS
This product supports both Legacy and UEFI BIOS. By factory default, the card itself is under Legacy mode. By pressing the button with SAPPHIRE logo, UEFI mode will be easily enabled.



Secure boot
Sapphire product with “Dual Firmware Support” function equips the UEFI firmware that is digitally signed and approved by Microsoft for Secure Boot. With Windows8’s secured boot architecture and its establishment of a root of trust, the customer is protected from malicious code executing in the boot path by ensuring that only signed, certified “known good” code and boot loaders can execute before the opening system itself loads.

Faster boot and resume times
When compare to the legacy BIOS, system with UEFI has a much faster boot and resume time to the OS.



SAPPHIRE Technology R9 390 8G D5

[pricelessbrewing]

Re: asus 380x strix 0db + asrock extreme 4 z77 = no post error 62. Boots fine with onboard chipset

Thanks for the notice. Sounds like that feature is exclusive to windows 8 and above. I'm still rocking w7. Should I try updating the os first, or wait to see if it doesn't work in legacy mode and try windows 8/10 if that doesn't work?

[profJim]

Re: asus 380x strix 0db + asrock extreme 4 z77 = no post error 62. Boots fine with onboard chipset

From Asus R9 290 DC2OC-4GD5:

BIOS Switcher

As you found out, the Asus R9 390 does not have a dual bios switch.

I would install your new R9 390 while using win7. If you later want to get the free win 10 upgrade, you can give it a try, but first you should do a full image backup of your win7 o/s partition(s) just in case there are problems with win 10.

One of my OCZ Agility2 ssd's suddenly died several years ago and your OCZ Vertex3 is old and should be replaced now.

I suggest that you buy a good quality 512GB ssd for optimal performance.

I have a raid 0 setup using two Crucial BX100 250GB ssd's in my sata2 system with no problems.

Be careful which ssd you buy, most of the newer low priced ssds use TLC nand and their performance is not good. Crucial has a newer budget priced ssd, the BX200 and its performance is much worse than my BX100 ssds. The Samsung 850 EVO is one of the best performng mid range ssd's and there are several ssd's from a few other ssd manufacturers that off similar performance and relieability.

[pricelessbrewing]

Re: asus 380x strix 0db + asrock extreme 4 z77 = no post error 62. Boots fine with onboard chipset

New card works in legacy mode. No updates or anything needed, plugged in, booted up, installed drivers, rebooted, played fallout.

Now to return the Newegg card.