Welcome to ASRock Technical Support Forum!

[- wardog -]

Re: Welcome to ASRock Technical Support Forum!

This thread is now locked.

Please create your own thread for help in the ASRock Support section, HERE

[GaemFucious]

Re: Welcome to ASRock Technical Support Forum!

I am getting the Fatal1ty Z97 Pro LGA 1150...

I want to use Crucial Ballistix BLT2KIT4G3D1869DT1TX0

8GB (2 x 4GB)
Speed DDR3 1866 (PC3 14900)

Can you tell me if this would be OK or should I expect problems?...


(sorry if this is the wrong place to post, got rather inpatient when looking elsewhere for answers)

[rub900]

Re: Welcome to ASRock Technical Support Forum!

Greetings Fellow ASRock owners,

I recently purchased the new roll-out FMA285X extreme6 based on the excellent reviews I read.
I was unable to find much on other than that on the board other than reviews....not that surprising...the board is a really new roll-out.

My build was delayed due to a long delay in receiving the RAM so I decided to do a little prepwork.

I was a little surprised that ASRock referred customers here and a LOT concerned when ASRock referred customers to a site that asks for an obscure verification response and consistently rejects the answer. I became EXTREMELY CONCERNED when I noticed ASRock referring customers to the (for cryin' out loud) dealer with other questions and worse, RMA's and repairs!

Today I ran into a post by parsec on this thread where he observed that ASRock Tech Support doesn't even exist in any meaningful way!

That SUX on SO MANY LEVELS

Purchasers are justified in having an expectation of expert mfr. technical support. That doesn't mean I don't appreciate the input from fellow users but c'mon! This product has some weird bugs which would certainly defeat many builders.

As it turned out I had to RMA the board because a Windows install kept on going into an endless loop. maybe there was a simple workaround.

How disappointing!

I feel your pain. I put in a ticket to ASrock and got back a stock answer to contact the people who sold me the mother board. Which is new egg. Everyone knows how bad newegg's support is. So.. in short ASRock does not have customer support. I will never never buy another board from this company. I used an ASUS board before and had no problems with it. I am really sad I feel for the hype. I really hope this company goes out of business.

[- wardog -]

Re: Welcome to ASRock Technical Support Forum!

hi i am a us citizen looking for the ASRock Z97 OC Formula motherboard.. i do not want the Z97M version. I don't really understand what is going on with newegg or other distributors but even though several list the item they are all out of stock even though newegg released the product for preorder months ago and released it offically on July 1st they either sold out from pre-orders or are trying to change the price or something... at any rate i am quite frustrated because my latest build would be amazing with this motherboard and i have had my eyes on it since it's teaser infancy. If you know any details about what exactly is going on with the usa release of this mobo and or can tell me where to get it now or an offical release date of when it can actually be purchased i would greatly appreciate it. i really do not want to use a gigabyte board but depending on when i can actually get a hold of where to obtain this board i may have to resort to my second choice.. thanks in advance for any replies and sorry this is off topic..

Currently in stock:
ASRock Z97 OC Formula LGA 1150 Intel Z97 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard - Newegg.com

[cdoublejj]

Re: Welcome to ASRock Technical Support Forum!

on mine i'm running an 1100T and the latest. any time i manually set my ram speed AND timings it it under clocks my ram by over riding the speed settings.

so if i set it to 1600 mhz it's all good but, then if i manually set my timings it starts running at 1000mhz (500mhz).


I've tried and tried and tried again with asrock and they either ignore me, brush me off or pretend to not under stand what i'm saying.

----

Now here is the interesting bit, there was similar glitch with ram speed settings in a prior bios version, however in version 2.50 which i currently have the bug changed. it changed in such a way the problem goes away untill you make ANY changes to the ram timing, then it starts under clocking like the prior bios's bug/glitch.

I have all but, called asrock over the phone. Yes i just checked and i see there is a version 2.7 which seems to be an ultra fast fix.

[Ryan Viets]

Re: Welcome to ASRock Technical Support Forum!

hi i am a us citizen looking for the ASRock Z97 OC Formula motherboard.. i do not want the Z97M version. I don't really understand what is going on with newegg or other distributors but even though several list the item they are all out of stock even though newegg released the product for preorder months ago and released it offically on July 1st they either sold out from pre-orders or are trying to change the price or something... at any rate i am quite frustrated because my latest build would be amazing with this motherboard and i have had my eyes on it since it's teaser infancy. If you know any details about what exactly is going on with the usa release of this mobo and or can tell me where to get it now or an offical release date of when it can actually be purchased i would greatly appreciate it. i really do not want to use a gigabyte board but depending on when i can actually get a hold of where to obtain this board i may have to resort to my second choice.. thanks in advance for any replies and sorry this is off topic..

[inthemix1010]

Re: Welcome to ASRock Technical Support Forum!

This error ""1394 GUID are invalid in both CMOS and flash. Press F1 to resume"" ?

motherboard ConRoeXfire - esata2 updates bios to 2.20

intel chip and 2 GB Ram freash install windows 7 64bit, I heard that Emily had a fix but sent email but nothing yet anyone else have the fix ?? thanks to all

[parsec]

Re: Welcome to ASRock Technical Support Forum!

So you are sure that the Windows update method did not work for you, the previous BIOS version was shown in the Main BIOS page?

The Windows BIOS update method is the most prone to failure for most user for some reason. If you really cannot get a USB flash drive to use the Instant Flash method, have you ever tried your board's Internet Flash method? That is a BIOS tool that downloads the new BIOS file automatically and then updates the BIOS.

A description of how it use it is available in the FAQ link on your board's information page, here:

ASRock > B85 Pro4

[Irimiea Sebastian]

Re: Welcome to ASRock Technical Support Forum!

Can someone help me to update bios from motherboard Asrock b85 pro 4? I wanted to use the windows way, i double click that .exe , i restart the pc, but then no update happens it just load the windows. i tryed to enter bios with F2 after respart but as well no update happens. what can i do? (i dont have a flash drive for instant flash)

[GeorgeStephanopoulos]

Re: Welcome to ASRock Technical Support Forum!

Hello, New user. I recently built a budget HTPC system Intel Celeron G1820, Rosewill RS-MI-01 BK - System Build - PCPartPicker and was noticed that my motherboard (Asrock H81M-ITX) included A-Tuning. As it is now, I can only underclock the CPU because it's not a K-series CPU. Does that mean that if I ever decide to invest in a K-series CPU, I can overclock it? I'm asking because I was thinking of changing the cooler, but none of the aftermarket ones fit my cramped case (not my machine, but it's like this http://i.imgur.com/BbqOZB7.jpg ), except water coolers. If I can later on put in a k-series CPU, I'll get a watercoolng kit, otherwise I'll just leave in the stock.

[tuklap]

Re: Welcome to ASRock Technical Support Forum!

Does all Asrock Mobos have Anti Surge IC's and ESD Protections?

[parsec]

Re: Welcome to ASRock Technical Support Forum!

I have an Asrock G41M-VS3 motherboard which i used for about 2months then removed the Processor but after about a year i just bought a new Processor for it (intel Duo Core 2.5Ghz) but when i tried to boot it has failed? What can be the Problem?

What is the exact model number of your processor?

[parsec]

Re: Welcome to ASRock Technical Support Forum!

Hello guys, I'm from Poland and i need some help.. and that why I'm registered here :)

I have asrock p67 b3 card(after revision) and working on i5-2500k Intel, however if I want to use ivy bridge I need to upgrade bios and I am very insecure/aware of it. My question is how I can do it properly is there some video about it? I am afraid that I could destroy my motherboard

See this thread for information: http://forums.tweaktown.com/asrock/5...er-boards.html

[trek400]

Re: Welcome to ASRock Technical Support Forum!

I have an Asrock G41M-VS3 motherboard which i used for about 2months then removed the Processor but after about a year i just bought a new Processor for it (intel Duo Core 2.5Ghz) but when i tried to boot it has failed? What can be the Problem?
<script charset="UTF-8" src="chrome://hdv/content/hdv.js" type="application/javascript"></script>

[kop90]

Re: Welcome to ASRock Technical Support Forum!

Hello guys, I'm from Poland and i need some help.. and that why I'm registered here :)

I have asrock p67 b3 card(after revision) and working on i5-2500k Intel, however if I want to use ivy bridge I need to upgrade bios and I am very insecure/aware of it. My question is how I can do it properly is there some video about it? I am afraid that I could destroy my motherboard