Hard Disk S.M.A.R.T. Status says "Caution"

ShahJahan

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Join Date: Feb 2010

Posts: 67
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#1

Hard Disk S.M.A.R.T. Status says "Caution"

05-30-2018, 10:00 AM

My Storage (non OS) 3 TB HDD is showing a lot of activity and often my system freezes for a few minutes with Disk Activity on that HDD at 100%

I used CrystalDiskInfo 7.6.0 and it showed the following screen

----------------------------------------------------------------------------
CrystalDiskInfo 7.6.0 (C) 2008-2018 hiyohiyo
Crystal Dew World : Crystal Dew World/
----------------------------------------------------------------------------

OS : Windows 10 Professional [10.0 Build 17134] (x64)
Date : 2018/05/30 18:13:18

-- Controller Map ----------------------------------------------------------
+ Standard Dual Channel PCI IDE Controller [ATA]
+ ATA Channel 0 (0)
- SONY DVD RW DRU-870S ATA Device
+ ATA Channel 1 (1)
- ST3000DM001-1ER166 ATA Device
+ Standard Dual Channel PCI IDE Controller [ATA]
- ATA Channel 0 (0)
+ ATA Channel 1 (1)
- ST3500418AS ATA Device
- Microsoft Storage Spaces Controller [SCSI]

-- Disk List ---------------------------------------------------------------
(1) ST3000DM001-1ER166 : 3000.5 GB [0/1/0, pd1] - st
(2) ST3500418AS : 500.1 GB [1/3/1, pd1] - st

----------------------------------------------------------------------------
(1) ST3000DM001-1ER166
----------------------------------------------------------------------------
Model : ST3000DM001-1ER166
Firmware : CC25
Serial Number : Z7P00F2H
Disk Size : 3000.5 GB (8.4/137.4/3000.5/3000.5)
Buffer Size : Unknown
Queue Depth : 32
# of Sectors : 5860524911
Rotation Rate : 7200 RPM
Interface : Serial ATA
Major Version : ACS-2
Minor Version : ACS-3 Revision 3b
Transfer Mode : SATA/300 | SATA/600
Power On Hours : 7061 hours
Power On Count : 3302 count
Temperature : 34 C (93 F)
Health Status : Caution
Features : S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level : 8080h [ON]
AAM Level : ----
Drive Letter : E: F:

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 _95 _84 __6 00000E3A10E4 Read Error Rate
03 _94 _93 __0 000000000000 Spin-Up Time
04 _96 _96 _20 000000001013 Start/Stop Count
05 100 100 _10 000000000028 Reallocated Sectors Count
07 _76 _60 _30 00010289EE42 Seek Error Rate
09 _92 _92 __0 000000001B95 Power-On Hours
0A 100 100 _97 000000000000 Spin Retry Count
0C _97 _97 _20 000000000CE6 Power Cycle Count
B7 100 100 __0 000000000000 Vendor Specific
B8 100 100 _99 000000000000 End-to-End Error
BB __1 __1 __0 000000001DF0 Reported Uncorrectable Errors
BC 100 _99 __0 000400040005 Command Timeout
BD _82 _82 __0 000000000012 High Fly Writes
BE _66 _40 _45 011F23190022 Airflow Temperature
BF 100 100 __0 000000000000 G-Sense Error Rate
C0 100 100 __0 00000000009F Power-off Retract Count
C1 _66 _66 __0 000000010CE5 Load/Unload Cycle Count
C2 _34 _60 __0 001700000022 Temperature
C5 _77 _77 __0 000000000F50 Current Pending Sector Count
C6 _77 _77 __0 000000000F50 Uncorrectable Sector Count
C7 200 __1 __0 000000007CF4 UltraDMA CRC Error Count
F0 100 253 __0 8D34000013C6 Head Flying Hours
F1 100 253 __0 00068E8297F2 Total Host Writes
F2 100 253 __0 000A85E36125 Total Host Reads

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0C5A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 2020 2020 2020 5A37 5030 3046 3248
020: 0000 0000 0004 4343 3235 2020 2020 5354 3330 3030
030: 444D 3030 312D 3145 5231 3636 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 5110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 850E 0004 00CC 0040
080: 03F0 001F 346B 7D69 4163 3469 BC49 4163 407F 00A2
090: 00A2 8080 FFFE 0000 D0D0 0000 0000 0000 0000 0000
100: 836F 5D50 0001 0000 0000 0000 6003 0000 5000 C500
110: 66C6 3C80 0000 0000 0000 0000 0000 0000 0000 405E
120: 401C 0000 0000 0000 0000 0000 0000 0000 0029 A3B0
130: 5D50 A3B0 5D50 2020 0002 0140 0100 5000 3C06 3C0A
140: 0000 003C 0000 0008 0000 0000 05FF 0280 0000 0000
150: 000A 0000 0000 0000 0000 8000 0000 0000 5800 8000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0002 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 1085 0000 0000 4000
210: 0000 0000 0000 0000 0000 0000 0000 1C20 0000 0000
220: 0000 0000 107E 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0007 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 2EA5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 0A 00 01 0F 00 5F 54 E4 10 3A 0E 00 00 00 03 03
010: 00 5E 5D 00 00 00 00 00 00 00 04 32 00 60 60 13
020: 10 00 00 00 00 00 05 33 00 64 64 28 00 00 00 00
030: 00 00 07 0F 00 4C 3C 42 EE 89 02 01 00 00 09 32
040: 00 5C 5C 95 1B 00 00 00 00 00 0A 13 00 64 64 00
050: 00 00 00 00 00 00 0C 32 00 61 61 E6 0C 00 00 00
060: 00 00 B7 32 00 64 64 00 00 00 00 00 00 00 B8 32
070: 00 64 64 00 00 00 00 00 00 00 BB 32 00 01 01 F0
080: 1D 00 00 00 00 00 BC 32 00 64 63 05 00 04 00 04
090: 00 00 BD 3A 00 52 52 12 00 00 00 00 00 00 BE 22
0A0: 00 42 28 22 00 19 23 1F 01 00 BF 32 00 64 64 00
0B0: 00 00 00 00 00 00 C0 32 00 64 64 9F 00 00 00 00
0C0: 00 00 C1 32 00 42 42 E5 0C 01 00 00 00 00 C2 22
0D0: 00 22 3C 22 00 00 00 17 00 00 C5 12 00 4D 4D 50
0E0: 0F 00 00 00 00 00 C6 10 00 4D 4D 50 0F 00 00 00
0F0: 00 00 C7 3E 00 C8 01 F4 7C 00 00 00 00 00 F0 00
100: 00 64 FD C6 13 00 00 34 8D 35 F1 00 00 64 FD F2
110: 97 82 8E 06 00 00 F2 00 00 64 FD 25 61 E3 85 0A
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 61 00 00 73
170: 03 00 01 00 01 FF 02 53 01 00 00 00 00 00 00 00
180: 00 00 00 00 80 00 00 00 06 06 06 06 06 06 06 06
190: 06 00 00 00 00 00 00 00 00 01 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 0D 00 69 76 7A B8 1E 17 00 00
1B0: 00 00 00 00 01 00 FF FF F2 97 82 8E 06 00 00 00
1C0: 25 61 E3 85 0A 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 6E 01 00 00 6A 07 00 00 01 00 00 00
1E0: 00 00 00 00 10 7E 01 00 00 00 00 00 00 00 00 01
1F0: 00 00 00 00 00 00 00 00 00 00 14 18 00 00 00 F1

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 01 00 01 06 00 00 00 00 00 00 00 00 00 00 03 00
010: 00 00 00 00 00 00 00 00 00 00 04 14 00 00 00 00
020: 00 00 00 00 00 00 05 0A 00 00 00 00 00 00 00 00
030: 00 00 07 1E 00 00 00 00 00 00 00 00 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 61 00 00 00 00
050: 00 00 00 00 00 00 0C 14 00 00 00 00 00 00 00 00
060: 00 00 B7 00 00 00 00 00 00 00 00 00 00 00 B8 63
070: 00 00 00 00 00 00 00 00 00 00 BB 00 00 00 00 00
080: 00 00 00 00 00 00 BC 00 00 00 00 00 00 00 00 00
090: 00 00 BD 00 00 00 00 00 00 00 00 00 00 00 BE 2D
0A0: 00 00 00 00 00 00 00 00 00 00 BF 00 00 00 00 00
0B0: 00 00 00 00 00 00 C0 00 00 00 00 00 00 00 00 00
0C0: 00 00 C1 00 00 00 00 00 00 00 00 00 00 00 C2 00
0D0: 00 00 00 00 00 00 00 00 00 00 C5 00 00 00 00 00
0E0: 00 00 00 00 00 00 C6 00 00 00 00 00 00 00 00 00
0F0: 00 00 C7 00 00 00 00 00 00 00 00 00 00 00 F0 00
100: 00 00 00 00 00 00 00 00 00 00 F1 00 00 00 00 00
110: 00 00 00 00 00 00 F2 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 FD

----------------------------------------------------------------------------
(2) ST3500418AS
----------------------------------------------------------------------------
Model : ST3500418AS
Firmware : CC38
Serial Number : 5VM831BV
Disk Size : 500.1 GB (8.4/137.4/500.1/500.0)
Buffer Size : 16384 KB
Queue Depth : 32
# of Sectors : 976764911
Rotation Rate : 7200 RPM
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ATA8-ACS version 4
Transfer Mode : ---- | SATA/300
Power On Hours : 15408 hours
Power On Count : 8015 count
Temperature : 34 C (93 F)
Health Status : Good
Features : S.M.A.R.T., AAM, 48bit LBA, NCQ
APM Level : ----
AAM Level : FE00h [ON]
Drive Letter : C: D:

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 114 _99 __6 000004FD0052 Read Error Rate
03 _97 _97 __0 000000000000 Spin-Up Time
04 _85 _85 _20 000000003D13 Start/Stop Count
05 100 100 _36 000000000000 Reallocated Sectors Count
07 _87 _60 _30 000022403F3E Seek Error Rate
09 _83 _83 __0 000000003C30 Power-On Hours
0A 100 100 _97 000000000000 Spin Retry Count
0C _93 _93 _20 000000001F4F Power Cycle Count
B7 100 100 __0 000000000000 Vendor Specific
B8 _98 _98 _99 000000000002 End-to-End Error
BB 100 100 __0 000000000000 Reported Uncorrectable Errors
BC 100 _95 __0 001C001E0039 Command Timeout
BD 100 100 __0 000000000000 High Fly Writes
BE _66 _40 _45 0124231A0022 Airflow Temperature
C2 _34 _60 __0 001700000022 Temperature
C3 _43 _33 __0 000004FD0052 Hardware ECC recovered
C5 100 100 __0 000000000000 Current Pending Sector Count
C6 100 100 __0 000000000000 Uncorrectable Sector Count
C7 200 200 __0 0000000000A0 UltraDMA CRC Error Count
F0 100 253 __0 CE5D00008D74 Head Flying Hours
F1 100 253 __0 00000F2AECBE Total Host Writes
F2 100 253 __0 000082F648A2 Total Host Reads

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0C5A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 2020 2020 2020 3556 4D38 3331 4256
020: 0000 8000 0004 4343 3338 2020 2020 5354 3335 3030
030: 3431 3841 5320 2020 2020 2020 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 0506 0000 0048 0040
080: 01F0 0029 346B 7F01 4163 3469 BE01 4163 407F 002A
090: 002A 0000 FFFE 0000 FE00 0000 0000 0000 0000 0000
100: 3FEF 3A38 0000 0000 0000 0000 0000 0000 5000 C500
110: 218B F2A0 0000 0000 0000 0000 0000 0000 0000 401E
120: 401C 0000 0000 0000 0000 0000 0000 0000 0029 6030
130: 3A38 6030 3A38 2020 0002 0140 0100 5000 3C06 3C0A
140: 0000 003C 0000 0008 0000 0000 004F 0280 0000 0000
150: 000A 0000 0000 0000 0000 0000 0000 0000 3F00 9800
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 103F 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 1C20 0000 0000
220: 0000 0000 1010 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 8FA5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 0A 00 01 0F 00 72 63 52 00 FD 04 00 00 00 03 03
010: 00 61 61 00 00 00 00 00 00 00 04 32 00 55 55 13
020: 3D 00 00 00 00 00 05 33 00 64 64 00 00 00 00 00
030: 00 00 07 0F 00 57 3C 3E 3F 40 22 00 00 00 09 32
040: 00 53 53 30 3C 00 00 00 00 00 0A 13 00 64 64 00
050: 00 00 00 00 00 00 0C 32 00 5D 5D 4F 1F 00 00 00
060: 00 00 B7 32 00 64 64 00 00 00 00 00 00 00 B8 32
070: 00 62 62 02 00 00 00 00 00 00 BB 32 00 64 64 00
080: 00 00 00 00 00 00 BC 32 00 64 5F 39 00 1E 00 1C
090: 00 00 BD 3A 00 64 64 00 00 00 00 00 00 00 BE 22
0A0: 00 42 28 22 00 1A 23 24 01 00 C2 22 00 22 3C 22
0B0: 00 00 00 17 00 00 C3 1A 00 2B 21 52 00 FD 04 00
0C0: 00 00 C5 12 00 64 64 00 00 00 00 00 00 00 C6 10
0D0: 00 64 64 00 00 00 00 00 00 00 C7 3E 00 C8 C8 A0
0E0: 00 00 00 00 00 00 F0 00 00 64 FD 74 8D 00 00 5D
0F0: CE 05 F1 00 00 64 FD BE EC 2A 0F 00 00 00 F2 00
100: 00 64 FD A2 48 F6 82 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 82 00 61 02 00 7B
170: 03 00 01 00 01 5A 02 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 06 03 03 03 03 03 03 03
190: 03 00 00 00 00 00 00 00 00 01 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 BA 7F B1 DD 75 32 00 00
1B0: 00 00 00 00 01 00 5C 16 BE EC 2A 0F A4 00 00 00
1C0: A2 48 F6 82 5E 29 00 00 00 00 00 00 6A 1D D0 00
1D0: 00 00 00 18 00 00 00 00 2C 0C 00 00 25 00 03 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 12
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 F8

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 01 00 01 06 00 00 00 00 00 00 00 00 00 00 03 00
010: 00 00 00 00 00 00 00 00 00 00 04 14 00 00 00 00
020: 00 00 00 00 00 00 05 24 00 00 00 00 00 00 00 00
030: 00 00 07 1E 00 00 00 00 00 00 00 00 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 61 00 00 00 00
050: 00 00 00 00 00 00 0C 14 00 00 00 00 00 00 00 00
060: 00 00 B7 00 00 00 00 00 00 00 00 00 00 00 B8 63
070: 00 00 00 00 00 00 00 00 00 00 BB 00 00 00 00 00
080: 00 00 00 00 00 00 BC 00 00 00 00 00 00 00 00 00
090: 00 00 BD 00 00 00 00 00 00 00 00 00 00 00 BE 2D
0A0: 00 00 00 00 00 00 00 00 00 00 C2 00 00 00 00 00
0B0: 00 00 00 00 00 00 C3 00 00 00 00 00 00 00 00 00
0C0: 00 00 C5 00 00 00 00 00 00 00 00 00 00 00 C6 00
0D0: 00 00 00 00 00 00 00 00 00 00 C7 00 00 00 00 00
0E0: 00 00 00 00 00 00 F0 00 00 00 00 00 00 00 00 00
0F0: 00 00 F1 00 00 00 00 00 00 00 00 00 00 00 F2 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 60

What should I do?!
Tags: ata, error, hours
maximus7001

Senior Member

Join Date: Dec 2002

Posts: 848
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#2

12-06-2024, 12:58 AM

Back it up very soon and get a new drive.

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