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Internet stability - drop outs (not isp)

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  • Internet stability - drop outs (not isp)

    Hey guys - was hoping some people here could shed some light on my problem.

    I have recently put together a new comp for myself but i am having problems with my internet stability on it. Generally browsing the web never seems to have any problems but when i run programs such as Ventrillo or multiplayer games i find myself dropping out frequently. The interesting thing with these dropouts, however, is that they do not always disconnect me from all programs at the same time. For example i may drop out of my multiplayer game - but still be in ventrillo, and able to talk/recieve VOIP, or vice versa.

    I did a test with my laptop by sitting in ventrillo on the same internet connection and when this PC dropped out the laptop stayed connected so i have ruled out it being an ISP based problem.

    Looking at drivers my current driver is the Realtek PCIe GBE Family Controller #2 - version 6.222.504.2009, which is the newest one. I also experieced the same problems with the version that came with my motherboard.

    I am running windows vista 64bit, i7 920 CPU on a EX58-UD4P motherboard - i also run Kaspersky Internet Security (I have tried disabling this - didn't work)

    really any ideas would be greatly appreciated
    Thanks in advance,

    PyroPope

  • #2
    Re: Internet stability - drop outs (not isp)

    Since it appears you are using a switch of some sort, try using a different port on that. I have had a few instances where one of the ports on my router/switch played out and did not work, or did not work properly. If your problem magically goes away, it will be a switch issue.
    Old age and treachery will overcome youth and skill
    My Toys

    Comment


    • #3
      Re: Internet stability - drop outs (not isp)

      Good answer it could be the router.
      http://forums.tweaktown.com/gigabyte...ench-test.html
      http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
      Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
      Gigabyte GA-MA78GM-S2H rev.1.1 F11
      Sapphire 3870HD / 100225L / 512MB / ddr4
      4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
      (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
      (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
      (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
      Antec /Neo HE550 / 550W
      Mid size ATX case with show through panel
      2) 80x80 front fans (1) 120x120 rear fan and small nb fan
      Microsoft comfort curve USB keyboard 2000 ver.1.0
      Logitech G500 USB mouse
      Monitor: CMV937A
      7.1+2 Channel High Definition ALC889A
      Dual boot Windows 7 32bit home & Windows 7 64bit home

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      • #4
        Re: Internet stability - drop outs (not isp)

        Thanks guys - il give it a try

        Comment


        • #5
          Re: Internet stability - drop outs (not isp)

          didnt work unfortunately :(

          Any more ideas? could this be a vista problem?

          Comment


          • #6
            Re: Internet stability - drop outs (not isp)

            GIGABYTE - Product - Motherboard - Specification - GA-EX58-UD4P (rev. 1.0)
            You could have the wrong driver. I believe you should have the Realtek 8111D
            http://forums.tweaktown.com/gigabyte...ench-test.html
            http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
            Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
            Gigabyte GA-MA78GM-S2H rev.1.1 F11
            Sapphire 3870HD / 100225L / 512MB / ddr4
            4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
            (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
            (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
            (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
            Antec /Neo HE550 / 550W
            Mid size ATX case with show through panel
            2) 80x80 front fans (1) 120x120 rear fan and small nb fan
            Microsoft comfort curve USB keyboard 2000 ver.1.0
            Logitech G500 USB mouse
            Monitor: CMV937A
            7.1+2 Channel High Definition ALC889A
            Dual boot Windows 7 32bit home & Windows 7 64bit home

            Comment


            • #7
              Re: Internet stability - drop outs (not isp)

              You can try this and see if it helps
              do the windows update and let it update the driver
              once your done updating go into device manager and delete the NIC card.
              Once you have removed the NIC reboot the machine it maybe confused on what driver to use on reboot it should load the newest driver and work.
              http://forums.tweaktown.com/gigabyte...ench-test.html
              http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
              Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
              Gigabyte GA-MA78GM-S2H rev.1.1 F11
              Sapphire 3870HD / 100225L / 512MB / ddr4
              4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
              (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
              (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
              (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
              Antec /Neo HE550 / 550W
              Mid size ATX case with show through panel
              2) 80x80 front fans (1) 120x120 rear fan and small nb fan
              Microsoft comfort curve USB keyboard 2000 ver.1.0
              Logitech G500 USB mouse
              Monitor: CMV937A
              7.1+2 Channel High Definition ALC889A
              Dual boot Windows 7 32bit home & Windows 7 64bit home

              Comment


              • #8
                Re: Internet stability - drop outs (not isp)

                Thanks for the responses - but unfortunately none have worked :(

                Just did all the stuff mentioned - the "windows update" driver that is recommended installs

                'Realtek RTL8168B/8111B family PCI-E Gigabyte Ethernet NIC (NDIS 6.0)#2
                this one made the internet not work at all
                - version was shown for this as "6.195.625.2007" - which seems to be older than my other one


                after this i deleted every trace of the driver from device manager etc - restarted and the pc tried to install the above drive again.

                Im now back to running the newest driver as per the gigabyte website which is '6.222.504.2009' - internet runs but im still having the drop outs :(

                any more ideas guys?

                Comment


                • #9
                  Re: Internet stability - drop outs (not isp)

                  Hey guys - me again
                  Problem is still not solved - i have literally done everything i know of - please can some1 shed some light on this.

                  I have installed and removed numerous drivers - reformatted the computer a few times and even returned my motherboard (it had other problems as well).
                  I made sure all updates were in place and i have also flashed my bios.
                  I have tried different ports on my router - reset the router and changed the cables.
                  I have also tried a PCI network card
                  Running a bandwidth monitor shows no drop outs at all even when they occur.

                  As i said before, windows offers an update to my driver but it makes the internet stop working and i have to roll it back - 'Realtek RTL8168B/8111B family PCI-E Gigabyte Ethernet NIC (NDIS 6.0)#2 -

                  It just seems to me that it must be software based - i thought today that vista/a prog may be allocating my bandwidth to certain programs and prioritizing them therefore cutting the others out when a spike occurs - is this possible? is this something i can check?

                  Comment


                  • #10
                    Re: Internet stability - drop outs (not isp)

                    yes i am having the same problem but on different forums heres a link to mine, i could not solve this problem as well and it still disconnects randomly
                    online game time gaping - Tech Support Forum

                    Comment


                    • #11
                      Re: Internet stability - drop outs (not isp)

                      I have the problem as well!
                      if someone found a solution please share.

                      GA-EX58-UD5
                      also tried just about everything..

                      Comment


                      • #12
                        Re: Internet stability - drop outs (not isp)

                        My problem still exists - however that is only because i haven't done what i need to do.

                        I had to take my computer into my work to use the internet one weekend and surprise surprise - not a single drop out.

                        Basically this narrowed it down to ISP, Modem or Router. both my router + modem are quite old so i will be replacing them.

                        try your comp at another location (if possible) and just see if its the same for you

                        Comment


                        • #13
                          Re: Internet stability - drop outs (not isp)

                          Hi,

                          thanks for your reply!

                          actually me pc is to huge and heavy to take to work lol!

                          so i just ordered a cheap usb-networkcard. And im gonna test it as soon as i receive it.

                          let's hope it's not my router or isp.cause that would probably mean that my cables are low quality or something like that.

                          Comment

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