I have done a lot of research since my original bleat for help. Here is what I have found. Please pass it on. Nearly all these modems were made by Puretek of Taiwan. Rockwell/Conexant only made the chip set. Further, the generic drivers provided by Conexant don’t work properly with most of these modems. There are actually about 6 different modems all called Conexant or Rockwell Soft56k. To get the right driver do the following:
1. Get the FCC number off of the actual board. The last six digits will be PT3XXX. This PT number will be the Puretek model number.
2. Go to the puretek website and retrieve the correct modem driver http://www.puretek.com.tw/e-version/download.htm.
3. When installing drivers for these modems, your computer goes through a two step process. This is because there are actually two different hardware devices on these boards. A modem enumerator and the actual modem.
a. first a modem enumerator driver is installed. (this driver selects voice,fax or data)
b. Then the actual modem driver is installed
1. Get the FCC number off of the actual board. The last six digits will be PT3XXX. This PT number will be the Puretek model number.
2. Go to the puretek website and retrieve the correct modem driver http://www.puretek.com.tw/e-version/download.htm.
3. When installing drivers for these modems, your computer goes through a two step process. This is because there are actually two different hardware devices on these boards. A modem enumerator and the actual modem.
a. first a modem enumerator driver is installed. (this driver selects voice,fax or data)
b. Then the actual modem driver is installed
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