Can You Help Me Diagnose This Problem?

[friendlyphil]

This has been a reccurring problem. About 2 months after a clean install of Vista Ultimate, I begin getting errors. Some software acts funny, then I begin getting the BSODs. Here are the error messages:

Stop: 0x000000D1 (0x00000000,0x00000002, 0x00000000, 0x91CCA897)
SYMTDI.SYS- Address 91CCA897 Base at 91CB2000, Datestamp 4a529503
next BSOD:
Stop: 0x00000D8E (0xC0000005, 0x82136010, 0x8B96B6AC, 0x00000000)
next BSOD:
Stop: 0x0000008E (0xC0000005, 0x821388B3, 0x8CFE9ABC, 0x00000000)

This has been a problem over and over. I have used Memtest-all is well. Temps are okay. I reverted to "failsafe settings" on the MB, then to "optimized settings". I have changed the video card and hard drives.

Besides the BSOD, I will get lines and colors on the monitor before the BSOD. I am at a loss. I'm not that good with this stuff and I hope someone can help me figure this out.

[artdrivers]

Re: Can You Help Me Diagnose This Problem?

SYMTDI.SYS

This appears to be a software issue from your antivirus software. Are you using Norton?
symtdi.sys Windows process - What is it?

[Lsdmeasap]

Re: Can You Help Me Diagnose This Problem?

Ya, if you are using Norton uninstall it for a test (Really Forever I mean )

Then if the issue goes away you know this was the cause. If not let us know as you may need to adjust some BIOS settings and or update your BIOS.

[friendlyphil]

Re: Can You Help Me Diagnose This Problem?

Okay, I have uninstalled the Norton Internet Security products. It is too soon to say if the problem is solved. But, what anti-virus should I replace it with? I definitely need some type of protection.

[Lsdmeasap]

Re: Can You Help Me Diagnose This Problem?

I would suggest Eset Smart Security personally, if you are buying a program.

If you are looking for freeware programs, I think AVG is ok nowadays, not sure though

[friendlyphil]

Re: Can You Help Me Diagnose This Problem?

Removing the anti-virus did not work. The failure occurs mostly, but not all, when I am in Internet Explorer. Here is the lastest crash info:
Stop: 0x0000007E (0xC0000005,0x99243396,0x8BC19C18,0x8BC19914)
cdd.dll - address 99243396 base at 99240000 datestamp 4abc1c66.

[friendlyphil]

Re: Can You Help Me Diagnose This Problem?

Here are my bios settings:

MB Intelligent Tweaker(M.I.T.)Robust Graphics Booster ...............:AutoCPU Clock Ratio ..........................: 9xFine CPU Clock Ratio.....................:.+0.0CPU Frequency ...........................: 3.00 GHz Clock Chip ControlStandard Clock ControlCPU Host Clock Control..................: [Disabled]CPU Host Frequency (Mhz) ............: 333MhzPCI Express Frequency (Mhz) .........:AutoC.I.A.2 .................................:[Disabled] Advanced Clock Control [Press Enter]CPU Clock Drive...........................: 800mvPCI Express Clock Drive.................: 900mvCPU Clock Skew (ps)....................: opsMCH Clock Skew (ps)...................: 0ps DRAM Performance ControlPerformance Enhance...................: TurboExtreme Memory Profile (X.M.P.).....: Auto(G)MCH Frequency Latch...............: [Auto]System Memory Multiplier ..............: AutoMemory Frequency (Mhz) ..............:1066DRAM Timing Selectable ................: [Auto]Standard Timing ControlCAS Latency Time........................5tRCD .........................................5tRP'...........................................5tRAS..........................................15Advanced Timing ControltRRD...........................................4tWTR..........................................4tWR............................................8tRFC...........................................68tRTP...........................................4Command Rate (CMD) ....................:0Driving Strength Profiles A & BDriving Strength ............................1066Channel AStatic tRead Value.........................:6 tRD Phase0 Adjustment...................:Auto 0tRD Phase1 Adjustment...................:Auto 0 tRD Phase2 Adjustment .................:Auto 0 tRD Phase3 Adjustment..................:Auto 0Trd2rd(Different Rank)....................:Auto 8Twr2wr(Different Rank)...................:Auto 8Twr2rd(Different Rank)...................:Auto 7Trd2wr(Same/Diff Rank)..................:Auto 0Dimm1 Clock Skew Control...............:Auto  Dimm2 Clock Skew Control...............:Auto  Channel BStatic tRead Value.........................:6 tRD Phase0 Adjustment...................:Auto 0tRD Phase1 Adjustment...................:Auto 0 tRD Phase2 Adjustment .................:Auto 0 tRD Phase3 Adjustment..................:Auto 0Trd2rd(Different Rank)....................:Auto 8Twr2wr(Different Rank)...................:Auto 8Twr2rd(Different Rank)...................:Auto 7Trd2wr(Same/Diff Rank)..................:Auto 9Dimm1 Clock Skew Control...............:Auto  Dimm2 Clock Skew Control...............:Auto  Motherboard Voltage ControlVoltage Type.���... Normal     CurrentCPUCPU Vcore�.���.........................:1.25000V     AutoCPU Termination�..... 1.200V*.......: 1.2v AutoCPU PLL�������....1.500V*.......: AutoCPU Referen.����....0.760V*.......: AutoMCH/ICHMCH Core�����.....1.100V...........: AutoMCH Reference�.��.0.760V...........; AutoMCH/DRAM Ref.�......0.900V...........: AutoICH I/O������.....1.500V............: AutoICH Core����...��1.100V............: AutoDRAMDRAM Voltage ��....1.800V............: AutoDRAM Termination .�0.900V............: AutoChannel A Reference 0.900V............: AutoChannel B Reference 0.900V............: AutoAdvanced SettingsCPU Thermal Monitor 2(TM2) ...........: [Enabled]CPU EIST Function.........................: [Enabled]Virtualization Technology................: [Enabled]Integrated PeripheralsLegacy USB Storage Detect ..............[Enabled]__________________
 

[friendlyphil]

Re: Can You Help Me Diagnose This Problem?

Did I do that wrong? [CODE][

MB Intelligent Tweaker(M.I.T.)<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></PRE>
Robust Graphics Booster ...............:Auto<o:p></o:p></PRE>
CPU Clock Ratio ..........................: 9x<o:p></o:p></PRE>
Fine CPU Clock Ratio.....................:.+0.0<o:p></o:p></PRE>
CPU Frequency ...........................: 3.00 GHz<o:p></o:p></PRE>
<o:p></o:p></PRE>
Clock Chip Control<o:p></o:p></PRE>
Standard Clock Control<o:p></o:p></PRE>
CPU Host Clock Control..................: [Disabled]<o:p></o:p></PRE>
CPU Host Frequency (Mhz) ............: 333Mhz<o:p></o:p></PRE>
PCI Express Frequency (Mhz) .........:Auto<o:p></o:p></PRE>
C.I.A.2 .................................:[Disabled]<o:p></o:p></PRE>
<o:p></o:p></PRE>
Advanced Clock Control [Press Enter]<o:p></o:p></PRE>
<?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /><st1:Street><st1:address>CPU Clock Drive</st1:address></st1:Street>...........................: 800mv<o:p></o:p></PRE>
<st1:Street><st1:address>PCI Express Clock Drive</st1:address></st1:Street>.................: 900mv<o:p></o:p></PRE>
CPU Clock Skew (ps)....................: ops<o:p></o:p></PRE>
<st1:stockticker>MCH</st1:stockticker> Clock Skew (ps)...................: 0ps<o:p></o:p></PRE>
<o:p></o:p></PRE>
<st1:stockticker>DRAM</st1:stockticker> Performance Control<o:p></o:p></PRE>
Performance Enhance...................: Turbo<o:p></o:p></PRE>
Extreme Memory Profile (X.M.P.).....: Auto<o:p></o:p></PRE>
(G)<st1:stockticker>MCH</st1:stockticker> Frequency Latch...............: [Auto]<o:p></o:p></PRE>
System Memory Multiplier ..............: Auto<o:p></o:p></PRE>
Memory Frequency (Mhz) ..............:1066<o:p></o:p></PRE>
<st1:stockticker>DRAM</st1:stockticker> Timing Selectable ................: [Auto]<o:p></o:p></PRE>
Standard Timing Control<o:p></o:p></PRE>
<st1:stockticker>CAS</st1:stockticker> Latency Time........................5<o:p></o:p></PRE>
tRCD .........................................5<o:p></o:p></PRE>
tRP'...........................................5<o :p></o:p></PRE>
tRAS..........................................15<o :p></o:p></PRE>
Advanced Timing Control<o:p></o:p></PRE>
tRRD...........................................4<o :p></o:p></PRE>
tWTR..........................................4<o: p></o:p></PRE>
tWR............................................8<o :p></o:p></PRE>
tRFC...........................................68< o:p></o:p></PRE>
tRTP...........................................4<o :p></o:p></PRE>
Command Rate (CMD) ....................:0<o:p></o:p></PRE>
Driving Strength Profiles A & B<o:p></o:p></PRE>
Driving Strength ............................1066<o:p></o:p></PRE>
Channel A<o:p></o:p></PRE>
Static tRead Value.........................:6<o:p></o:p></PRE>
tRD Phase0 Adjustment...................:Auto 0<o:p></o:p></PRE>
tRD Phase1 Adjustment...................:Auto 0<o:p></o:p></PRE>
tRD Phase2 Adjustment .................:Auto 0<o:p></o:p></PRE>
tRD Phase3 Adjustment..................:Auto 0<o:p></o:p></PRE>
Trd2rd(Different Rank)....................:Auto 8<o:p></o:p></PRE>
Twr2wr(Different Rank)...................:Auto 8<o:p></o:p></PRE>
Twr2rd(Different Rank)...................:Auto 7<o:p></o:p></PRE>
Trd2wr(Same/Diff Rank)..................:Auto 0<o:p></o:p></PRE>
Dimm1 Clock Skew Control...............:Auto <o:p></o:p></PRE>
Dimm2 Clock Skew Control...............:Auto <o:p></o:p></PRE>
Channel B<o:p></o:p></PRE>
Static tRead Value.........................:6<o:p></o:p></PRE>
tRD Phase0 Adjustment...................:Auto 0<o:p></o:p></PRE>
tRD Phase1 Adjustment...................:Auto 0<o:p></o:p></PRE>
tRD Phase2 Adjustment .................:Auto 0<o:p></o:p></PRE>
tRD Phase3 Adjustment..................:Auto 0<o:p></o:p></PRE>
Trd2rd(Different Rank)....................:Auto 8<o:p></o:p></PRE>
Twr2wr(Different Rank)...................:Auto 8<o:p></o:p></PRE>
Twr2rd(Different Rank)...................:Auto 7<o:p></o:p></PRE>
Trd2wr(Same/Diff Rank)..................:Auto 9<o:p></o:p></PRE>
Dimm1 Clock Skew Control...............:Auto <o:p></o:p></PRE>
Dimm2 Clock Skew Control...............:Auto <o:p></o:p></PRE>
Motherboard Voltage Control<o:p></o:p></PRE>
</PRE>
CPU<o:p></o:p></PRE>
</PRE>
</PRE>
CPU <st1:stockticker>PLL</st1:stockticker></PRE>
</PRE>
<st1:stockticker>MCH</st1:stockticker>/<st1:stockticker>ICH</st1:stockticker><o:p></o:p></PRE>
<st1:stockticker>MCH</st1:stockticker></PRE>
<st1:stockticker>MCH</st1:stockticker></PRE>
<st1:stockticker>MCH</st1:stockticker>/<st1:stockticker>DRAM</st1:stockticker></PRE>
<st1:stockticker>ICH</st1:stockticker></PRE>
<st1:stockticker>ICH</st1:stockticker></PRE>
<st1:stockticker>DRAM</st1:stockticker><o:p></o:p></PRE>
<st1:stockticker>DRAM</st1:stockticker></PRE>
<st1:stockticker>DRAM</st1:stockticker></PRE>
Channel A Reference 0.900V............: Auto<o:p></o:p></PRE>
Channel B Reference 0.900V............: Auto<o:p></o:p></PRE>
Advanced Settings<o:p></o:p></PRE>
CPU Thermal Monitor 2(TM2) ...........: [Enabled]<o:p></o:p></PRE>
CPU EIST Function.........................: [Enabled]<o:p></o:p></PRE>
Virtualization Technology................: [Enabled]<o:p></o:p></PRE>
Integrated Peripherals<o:p></o:p></PRE>
Legacy USB Storage Detect ..............[Enabled]<o:p></o:p></PRE>
__________________<o:p></o:p>
<o:p></o:p>
/CODE]

[Lsdmeasap]

Re: Can You Help Me Diagnose This Problem?

Hmm, well I hate IE as well... So normally I say that is caused by IE. Try out Firefox, Chrome, or Opera for a few days and see if you still get the error before I advise you to change any BIOS settings.

But I can tell you this, you do have several BIOS settings that can be causing errors, and a few you need to set too. But please lets try a different browser for a few days before I tell you what BIOS changes you need.

If a new browser helps and you get no more errors let me know, then I will tell you what changes in the BIOS you should make. These would be needed even if you are not getting errors, I just want you to wait so you can see if your main issue is indeed caused by IE or not.

[friendlyphil]

Re: Can You Help Me Diagnose This Problem?

Having quit IE and started using Firefox, I have not had any problems. It's been over a week now, and no crashes. So, what about those bios settings? And thanks for all the help, I sure do appreciate it.

[Lsdmeasap]

Re: Can You Help Me Diagnose This Problem?

Great to hear, IE Sucks and I thought that might be the cause of your issues.

Try these settings and see how you get along

MB Intelligent Tweaker(M.I.T.)
Robust Graphics Booster ...............:Auto or Fast
CPU Clock Ratio ..........................: 9x
Fine CPU Clock Ratio.....................:.+0.0
CPU Frequency ...........................: 3.00 GHz

Clock Chip Control
Standard Clock Control
CPU Host Clock Control..................: [Disabled]
CPU Host Frequency (Mhz) ............: 333Mhz
PCI Express Frequency (Mhz) .........:Auto 
C.I.A.2 .................................:[Disabled]

Advanced Clock Control [Press Enter]
CPU Clock Drive...........................: 800mv
PCI Express Clock Drive.................: 900mv
CPU Clock Skew (ps)....................: ops
MCH Clock Skew (ps)...................: 0ps

DRAM Performance Control
Performance Enhance...................: Turbo  << Standard if you have issues
Extreme Memory Profile (X.M.P.).....: Auto
(G)MCH Frequency Latch...............: [Auto]
System Memory Multiplier ..............: Auto  << Set 3.20B for 1066Mhz
Memory Frequency (Mhz) ..............:1066
DRAM Timing Selectable ................: [Auto] << Manual

Standard Timing Control
CAS Latency Time........................5
tRCD .........................................5
tRP'...........................................5
tRAS..........................................15

Advanced Timing Control
tRRD...........................................3-4
tWTR..........................................3-6
tWR............................................4-6
tRFC...........................................52-62
tRTP...........................................3-4
Command Rate (CMD) ....................:0  << Set 2

Driving Strength Profiles A & B
Driving Strength ............................1066

Channel A
Static tRead Value.........................:6  << Set both A&B to match, just being sure.  6-7 is fine for 333 FSB
tRD Phase0 Adjustment...................:Auto 0
tRD Phase1 Adjustment...................:Auto 0
tRD Phase2 Adjustment .................:Auto 0
tRD Phase3 Adjustment..................:Auto 0
Trd2rd(Different Rank)....................:Auto 8
Twr2wr(Different Rank)...................:Auto 8
Twr2rd(Different Rank)...................:Auto 7
Trd2wr(Same/Diff Rank)..................:Auto 0
Dimm1 Clock Skew Control...............:Auto
Dimm2 Clock Skew Control...............:Auto

Channel B
Static tRead Value.........................:6 << Set both A&B to match, just being sure.  6-7 is fine for 333 FSB
tRD Phase0 Adjustment...................:Auto 0
tRD Phase1 Adjustment...................:Auto 0
tRD Phase2 Adjustment .................:Auto 0
tRD Phase3 Adjustment..................:Auto 0
Trd2rd(Different Rank)....................:Auto 8
Twr2wr(Different Rank)...................:Auto 8
Twr2rd(Different Rank)...................:Auto 7
Trd2wr(Same/Diff Rank)..................:Auto 9
Dimm1 Clock Skew Control...............:Auto
Dimm2 Clock Skew Control...............:Auto

Motherboard Voltage Control
Voltage Type.………... Normal Current
CPU
CPU Vcore….……….........................:1.25000V Auto
CPU Termination…..... 1.200V*.......: 1.2v Auto  << Auto should be fine, but 1.225 could help
CPU PLL…………………....1.500V*.......: Auto
CPU Referen.…………....0.760V*.......: Auto

MCH/ICH
MCH Core…………….....1.100V...........: Auto  << Normal would be 1.20-1.24 for 4GB
MCH Reference….…….0.760V...........; Auto
MCH/DRAM Ref.…......0.900V...........: Auto
ICH I/O……………….....1.500V............: Auto
ICH Core…………...……1.100V............: Auto

DRAM
DRAM Voltage ……....1.800V............: Auto  << Set to the spec of your memory, this is normally 2.0-2.2 (if those are new Crucials then 2.0V would be correct, if old 2.2.   If you are not sure please look in CPU-z SPD Tab)

DRAM Termination .…0.900V............: Auto
Channel A Reference 0.900V............: Auto
Channel B Reference 0.900V............: Auto

Advanced Settings
CPU Thermal Monitor 2(TM2) ...........: [Enabled]
CPU EIST Function.........................: [Enabled]
Virtualization Technology................: [Enabled]
Integrated Peripherals
Legacy USB Storage Detect ..............[Enabled]
__________________

[friendlyphil]

Re: Can You Help Me Diagnose This Problem?

Wow! Are you sure about those settings? I entered them, and on startup, I got an immediate BSOD. I then went back and returned the settings to "optimized", let the thing sit for a few minutes, then restarted. It's working again.